Summary: An experienced Business Analyst or Senior Business Analyst is sought by a mid-sized bank in London to support their Digital Banking programme. The role involves driving digital transformation initiatives, including the implementation of a new CRM system and the development of a modern digital front-end for banking services. The successful candidate will work collaboratively with stakeholders to shape customer interactions and internal processes. This position offers a hybrid working arrangement, combining office and remote work.

Key Responsibilities:

• Elicit, document, and analyse business requirements for key digital projects.
• Translate business needs into clear, concise, and testable functional and non-functional requirements.
• Create and maintain various business analysis artefacts, including user stories, process flows, use cases, wireframes, and data models.
• Facilitate workshops and meetings with stakeholders at all levels to gather requirements and ensure alignment.
• Identify and analyse business process improvements and recommend digital solutions.

Key Skills:

• Substantial experience as a Business Analyst at a UK Bank.
• Proficiency in eliciting and documenting business requirements.
• Experience in creating business analysis artefacts.
• Strong facilitation and stakeholder management skills.
• Knowledge of digital transformation in the financial services sector.

Salary (Rate): £80.00

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: Mid-Level

Industry: Finance