Business Analyst
Posted 2 weeks ago by Hellowork Consultants
Negotiable
Undetermined
Undetermined
Glasgow, Scotland, United Kingdom
Summary: The Business Analyst role requires strong communication skills and the ability to work independently on challenging projects, particularly with Pega experience. The position involves engaging with various stakeholders, creating user journeys, testing Pega solutions, and managing relationships with business partners. A solid understanding of business analysis methodologies and the Financial Services industry is beneficial, along with experience in process documentation and re-engineering.
Key Responsibilities:
- Create customer/user journeys for critical business applications.
- Test Pega solutions to ensure they meet requirements and are fit for purpose.
- Assist in the preparation of user and system test plans.
- Gather and document business requirements and processes.
- Support configuration of Pega applications to meet business needs.
- Work closely with Pega developers to implement functionality.
- Facilitate workshops and meetings with stakeholders.
- Collaborate with cross-functional teams to ensure alignment.
- Provide training and support to end users on Pega applications.
- Develop and maintain technical documentation including flowcharts and operational guidelines.
- Manage support model documentation and user lifecycle management documentation.
- Work with internal/external stakeholders to establish requirements and define acceptance tests.
- Ensure traceability between agreed requirements and the completed design.
Key Skills:
- Strong communication skills.
- Ability to work independently.
- Pega experience.
- Experience with Confluence and Jira.
- Understanding of business analysis methodologies.
- Experience in managing relationships with business partners and third parties.
- Experience in delivering quality artefacts on budget and on time.
- Understanding of the Financial Services industry.
- Experience in process documentation and re-engineering.
- Ability to facilitate workshops and meetings.
- Technical documentation skills.
Salary (Rate): undetermined
City: Glasgow
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Description : Great communication skills and have the ability to work on their own in a challenging project. Would be really good if they have some Pega experience. Experience with confluence and Jira. Can comfortably engage with a variety of stakeholders at different levels. Create customer/user journeys for critical business applications. Test Pega solutions to ensure they meet requirements and are fit for purpose. Assist in the preparation of user and system test plans. A sound understanding of business analysis methodologies and documentation Ability to manage relationships with business partners and 3rd parties Experience of business analysis delivering quality artefacts on budget and on time A sound understanding of the Financial Services industry would be of benefit, including business, operating and technology models Have previous experience of process documentation and re-engineering Gather and document business requirements and processes. Support configuration of Pega applications to meet business needs. Work closely with Pega developers to implement functionality and ensure business are comfortable with outcomes. Facilitate workshops and meetings with stakeholders. Collaborate with cross-functional teams to ensure alignment Provide training and support to end users on Pega applications (where applicable). Develop and maintain technical documentation including flowcharts, diagrams, and operational guidelines. Manage support model documentation and user lifecycle management documentation. Works with internal / external stakeholders and suppliers to establish requirements, acquire agreement and define acceptance tests Ensures traceability between agreed requirements and the completed design.