The Role
You will work closely with stakeholders across digital, technology, policy, operational and customer-facing teams to understand requirements and translate them into clear business and technical documentation.
Key responsibilities will include:
- Gathering, analysing and documenting functional and non-functional requirements.
- Developing user stories and capturing user needs.
- Mapping current-state services, business functions and end-to-end processes.
- Identifying opportunities for process and service improvement.
- Working collaboratively with technical and non-technical stakeholders.
- Supporting workstream management and the implementation of change.
- Producing clear documentation and communicating findings to relevant stakeholders.
About You
You will ideally have:
Proven experience in a Digital Business Analyst or Business Analyst role.
Strong requirements-gathering and business analysis skills.
Experience producing user stories, process maps and business documentation.
Excellent stakeholder engagement and communication skills.
Experience working across digital or business transformation projects.
Strong analytical and problem-solving abilities.
Experience using Microsoft Excel, Visio, SharePoint and PowerPoint.
Knowledge of Azure DevOps and Dynamics 365 would also be beneficial.
Available locations include
- Glasgow
- Leeds
- Bootle
- Nottingham
- Birmingham
- Bristol
- Basingstoke.
- Some travel to other offices may be required.
If you have strong business analysis experience and are interested in supporting a significant public sector transformation programme, please get in touch.