Summary: An exciting opportunity for a Business Analyst has emerged within a public sector analytics department, focusing on driving innovative solutions and influencing key decisions. The role involves supporting digital transformation efforts to enhance organizational effectiveness and improve public sector experiences. The successful candidate will engage with stakeholders to capture business requirements and analyze processes for improvement. This position offers a collaborative environment and opportunities for professional growth in a reputable organization near Cardiff.

Key Responsibilities:

• Process Analysis: Analyze current processes, gather performance data, and identify areas for improvement.
• Eliminate duplication, automate tasks, suggest system changes, enhance training, and improve documentation.
• Engage with stakeholders to document and prioritize business requirements.
• Act as the interface between workstreams, business, and IT/Digital teams.
• Gather requirements for complex procurements by engaging with internal stakeholders.
• Shadow frontline operational roles to gain insight into end-user needs.

Key Skills:

• 12 months experience with Jira or DevOps software.
• Strong business analysis experience.
• Excellent interpersonal skills for interacting with all levels of staff.
• Previous experience/knowledge of working with Agile methodologies.
• Degree in IT or equivalent experience.
• Proven track record as a Business Analyst on various projects.
• Skilled in writing process flow documents, project reports, and business cases.
• Experienced in gathering requirements for IT and Digital procurements.

Salary (Rate): 350

City: Cardiff

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other