Business Analyst
Posted 1 week ago by 1770215698
£65,000 Per year
Fixed-Term
Hybrid
Burton-On-Trent
Summary: The Business Analyst role is a 12-month fixed-term contract focused on driving transformation across retail, digital, and operational systems within a fast-paced, data-driven environment. The position requires collaboration with cross-functional teams to enhance operational efficiency and customer experience. The successful candidate will manage multiple workstreams, ensuring the delivery of high-impact changes while maintaining operational integrity. This role offers a competitive salary and significant project exposure within a recognized consumer brand.
Key Responsibilities:
- Work across multiple transformation and retail system workstreams, helping to define and deliver high-impact change.
- Elicit, document, and validate business and technical requirements spanning people, process, and technology.
- Analyse existing business processes to identify opportunities for improvement and support solution design.
- Support menu, pricing, and retail systems changes-ensuring seamless delivery with zero disruption to operational teams.
- Manage and prioritise workloads to meet critical deadlines with 100% accuracy and integrity.
- Collaborate with stakeholders across finance, digital, operations, and marketing to secure buy-in and alignment.
- Track and evaluate the success of implemented solutions, ensuring alignment to strategic objectives.
- Support the integration of new initiatives, acquisitions, platform upgrades, and data transitions.
- Investigate and resolve issues raised through service channels, supporting SLAs and minimising impact to customers.
Key Skills:
- Proven experience as a Business Analyst, ideally within retail, hospitality, or other multi-site/multi-channel environments.
- Strong analytical and problem-solving skills, with the ability to translate complex data and processes into clear insights.
- Experience working through full project life cycles, applying BA tools, frameworks, and methodologies.
- Excellent communication and stakeholder management skills, able to influence across all levels.
- Strong attention to detail and high standards of delivery ("right first time" mindset).
- Knowledge of retail, EPOS, CRM, or workflow systems (desirable but not essential).
- Ability to work in a fast-paced environment and manage competing priorities effectively.
- Willingness to occasionally travel to operational sites or work flexible hours to support key initiatives (as required).
Salary (Rate): £65,000 yearly
City: Burton-On-Trent
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: fixed-term
Seniority Level: Mid-Level
Industry: Other
Business Analyst
12-Month Fixed Term Contract
£55,000 - £65,000
Burton on Trent (hybrid, 3 days on site)
REED Technology are partnered with an organisation to recruit multiple experienced Business Analyst for a 12-month Fixed Term Contract. This is an exciting opportunity to play a key role in shaping and delivering transformation across core retail, digital, and operational systems.
This role sits within a fast-paced, data-led environment where you'll work closely with cross-functional teams to support major change initiatives-improving operational efficiency, enhancing customer experience, and enabling smarter decision-making across the business.
Key responsibilities
- Work across multiple transformation and retail system workstreams, helping to define and deliver high-impact change.
- Elicit, document, and validate business and technical requirements spanning people, process, and technology.
- Analyse existing business processes to identify opportunities for improvement and support solution design.
- Support menu, pricing, and retail systems changes-ensuring seamless delivery with zero disruption to operational teams.
- Manage and prioritise workloads to meet critical deadlines with 100% accuracy and integrity.
- Collaborate with stakeholders across finance, digital, operations, and marketing to secure buy-in and alignment.
- Track and evaluate the success of implemented solutions, ensuring alignment to strategic objectives.
- Support the integration of new initiatives, acquisitions, platform upgrades, and data transitions.
- Investigate and resolve issues raised through service channels, supporting SLAs and minimising impact to customers.
Key skills and knowledge
- Proven experience as a Business Analyst, ideally within retail, hospitality, or other multi-site/multi-channel environments.
- Strong analytical and problem-solving skills, with the ability to translate complex data and processes into clear insights.
- Experience working through full project life cycles, applying BA tools, frameworks, and methodologies.
- Excellent communication and stakeholder management skills, able to influence across all levels.
- Strong attention to detail and high standards of delivery ("right first time" mindset).
- Knowledge of retail, EPOS, CRM, or workflow systems (desirable but not essential).
- Ability to work in a fast-paced environment and manage competing priorities effectively.
- Willingness to occasionally travel to operational sites or work flexible hours to support key initiatives (as required).
Additional information
- Join a high-impact transformation programme within one of the UK's most recognised consumer brands.
- Shape changes that improve customer experience and operational performance across a large retail estate.
- Work within a collaborative, forward-thinking team that values innovation and continuous improvement.
- Secure a competitive salary and a 12-month contract offering significant project exposure.
If you have some of the relevant experience for the role advertised above, please apply using the link provided.