Business Analyst

Business Analyst

Posted 1 week ago by TEKsystems on JobServe

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Negotiable
Inside
Undetermined
Blackburn, UK
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Artificial Intelligence Atlassian Confluence Automation Business Analysis Business Process Business Requirements Change Management Data Analysis Digital Transformation Information Systems JIRA Management Mapping Software Microsoft Visio Operational Efficiency Operational Excellence Power BI Process Modeling Return On Investment Stakeholder Engagement Stakeholder Management Workflows

Summary: The Business Analyst role focuses on supporting and driving digitally enabled operational transformation projects within a global organization. The position involves analyzing current business processes, mapping future state processes, and ensuring alignment with strategic objectives. Candidates should have experience in transforming field service organizations and be adept at collaborating with stakeholders to enhance operational efficiency. This contract role is classified as inside IR35.

Key Responsibilities:

  • Analyze and Document: Examine current operational processes, systems, and workflows across the organization.
  • Collaborate: Work with stakeholders to identify pain points, inefficiencies, and areas for digital enhancement.
  • Requirements Gathering: Translate business requirements into clear functional and non-functional specifications for digital solutions.
  • Facilitate: Conduct workshops, interviews, and data analysis to inform transformation strategies.
  • Support Implementation: Assist in the selection, design, and implementation of digital tools and platforms (e.g., automation, AI, cloud-based solutions).
  • Ensure Delivery: Work with IT and vendor teams to ensure solutions meet business needs and are delivered on time.
  • Champion Change: Promote change management and user adoption strategies.
  • Prepare Documentation: Develop business cases, ROI analyses, and transformation roadmaps.

Key Skills:

  • Bachelor's degree in Business, Information Systems, or a related field.
  • 3-7 years in business analysis, preferably within digital transformation or operational excellence environments.
  • Proven experience in digitally enabled operational transformation across global organizations.
  • Understanding of business process modelling, Lean Six Sigma, or similar methodologies.
  • Experience with ERP systems, field service management, customer experience, data analytics, and AI.
  • Excellent communication, stakeholder engagement, and facilitation skills.
  • Proficient in MS Visio, Power BI, JIRA, Confluence, or similar tools.

Salary (Rate): undetermined

City: Blackburn

Country: UK

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other

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