Business Analyst – Generative AI (ServiceNow / ITSM Focus)

Summary: The role of Business Analyst – Generative AI focuses on capturing and documenting business processes and requirements within a hybrid work environment in Knutsford. The candidate should have hands-on experience with Generative AI technologies and a solid understanding of ITSM tools, particularly ServiceNow. Strong analytical and communication skills are essential, along with experience in Agile methodologies. The position requires the ability to manage multiple workstreams and prioritize effectively.

Key Responsibilities:

• Capture and document business processes and requirements.
• Work with Generative AI technologies, particularly LLMs.
• Understand governance and risk implications associated with AI.
• Utilize ITSM/ITOM tools and services, preferably in a ServiceNow environment.
• Engage with stakeholders effectively.
• Apply Agile methodologies and SCRUM practices.
• Manage multiple workstreams and prioritize deliverables.

Key Skills:

• Business Analysis
• ITSM
• Agile methodologies
• ServiceNow
• Workstreams
• Risk implications

Salary (Rate): undetermined

City: Knutsford

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT