Business Analyst Chatbots Flexible Work Environment (Brussels)

Our client is a leading financial services institution dedicated to driving innovation in the banking sector. With a strong emphasis on professional growth, employees are encouraged to pursue their careers through continuous learning and impactful projects. This role is based in a dynamic and collaborative workspace in Brussels.

Benefits

As part of this innovative team, you will enjoy:

A balanced teleworking arrangement, offering 50% on-site and 50% homeworking, promoting work-life balance and productivity.

Opportunities for significant career growth and the chance to make a real impact within the project.

The ability to collaborate in a multilingual environment, utilizing your language skills while engaging with diverse teams and stakeholders.

Role Responsibilities

In this pivotal role, you will:

Develop and implement advanced chatbot solutions, enhancing customer satisfaction and banking efficiency in line with the company s strategic 2025 vision.

Collaborate with various stakeholders and technical teams to ensure effective communication and successful project delivery.

Drive business analysis activities with a customer-centric approach, taking full ownership of projects from conception to deployment.

Requirements

To excel in this position, candidates should meet the following criteria:

Possess a university degree or equivalent, along with at least 3 years of relevant experience in business analysis.

Demonstrate expertise in chatbot and AI technology, with a solid understanding of both functional and technical aspects.

Exhibit strong proficiency in Dutch, French, and English.

Able to work in Belgium as a freelancer.

If you are driven by innovation and a passion for improving customer experiences through cutting-edge technology, we invite you to apply for this exciting opportunity to make a difference.