Business Analyst – Financial Crime / KYC & CDD Location: London / Hybrid Outside IR35 - Up to £500 per day We are looking for an experienced Business Analyst to support a Financial Crime change programme within a regulated financial services environment.
The key requirement is someone who can demonstrate strong, hands-on experience of mapping end-to-end business processes and translating those processes into clear, practical policy and procedural documentation.
Experience within a Financial Crime, KYC or CDD environment would be highly desirable, alongside an understanding of the UK regulatory landscape.
Key Responsibilities
- Create detailed end-to-end process maps , documenting current-state and future-state processes.
- Analyse existing processes, identify gaps, inefficiencies, risks and control weaknesses, and recommend improvements.
- Work closely with Financial Crime, Compliance, Operations and other stakeholders to understand and document business requirements.
- Develop and maintain policies, procedures, process documentation and operating models .
- Translate regulatory and policy requirements into clear, workable operational processes.
- Document roles, responsibilities, controls, decision points, hand-offs, exceptions and escalation routes.
- Support the implementation of revised processes and controls, ensuring documentation accurately reflects the target operating model.
- Facilitate workshops with business and subject-matter experts to elicit requirements and validate process designs.
- Produce high-quality BA artefacts including process maps, requirements, procedures, control documentation and gap analyses.
- Ensure processes and supporting documentation are consistent with relevant regulatory and internal policy requirements.
Essential Experience
- Proven experience working as a Business Analyst within a complex, regulated environment.
- Strong, demonstrable experience of creating end-to-end process maps from discovery through to implementation.
- Excellent experience of writing and maintaining policies, procedures and operational documentation .
- Strong stakeholder management and workshop facilitation skills.
- Ability to take complex or ambiguous requirements and turn them into clear, structured processes and documentation.
- Experience analysing current-state vs. future-state processes and identifying improvements, risks and control gaps.
- Excellent written and verbal communication skills.
Desirable Experience
- Experience within Financial Crime / AML / KYC / CDD .
- Understanding of Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), KYC and beneficial ownership .
- Exposure to the UK regulatory framework , particularly the Money Laundering Regulations, FCA Financial Crime Guide and/or JMLSG guidance.
- Experience documenting processes relating to customer onboarding, periodic reviews, KYC remediation or ongoing monitoring.
- Experience working with Compliance, Financial Crime, Risk or Operations teams.
- Financial services, banking, payments, fintech or other regulated-sector experience.
What we're looking for
This role would suit a pragmatic, delivery-focused Business Analyst who is comfortable getting into the detail of how processes actually work, rather than someone whose experience is primarily requirements gathering.
The strongest candidates will be able to demonstrate examples of where they have taken an existing process, mapped it end-to-end, identified gaps or risks, redesigned it and then produced the policy/procedure documentation needed to operationalise the new approach .
Financial Crime experience is preferred, but candidates with strong regulated-sector BA experience and excellent process/documentation skills will also be considered.
The FCA's recent CDD review specifically highlights policies and procedures, CDD/EDD processes, and compliance controls as key areas of focus.