Business Analyst - Dynamics 365
Posted Today by TechNet IT Recruitment (Permanent)
£400 Per day
Inside
Hybrid
Birmingham, UK
Summary: The Business Analyst - Dynamics 365 role is focused on supporting a significant transformation project for a large UK-based professional membership organization. The position requires a delivery-focused individual with proven experience in Microsoft Dynamics 365, working within a structured governance environment. The analyst will engage with senior stakeholders and be part of a multi-disciplinary team to implement and optimize Dynamics 365 solutions. This role is hybrid and involves a contract duration of 6 to 8 months.
Key Responsibilities:
- End-to-end business analysis across a Dynamics 365 programme
- Leading discovery sessions, workshops, and requirements definition
- Translating business needs into clear, actionable requirements and user stories
- Producing high-quality BA artefacts (process maps, BRDs, data flows)
- Acting as a bridge between business stakeholders and technical delivery teams
- Supporting UAT, data migration, and change activities
- Ensuring alignment with regulatory, governance, and organisational standards
Key Skills:
- Proven experience as a Business Analyst on Microsoft Dynamics 365 (CE/CRM) implementations
- Strong background in system-led transformation programmes
- Experience working in regulated, governance-heavy, or complex organisations
- Excellent stakeholder management and communication skills
- Comfortable working in Agile or hybrid delivery environments
- Able to challenge requirements and drive clarity, not just document
Salary (Rate): £400/day
City: Birmingham
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Business Analyst - Dynamics 365
Location: Birmingham (hybrid)
Rate: £400/day (Inside IR35)
Contract: 6 - 8 months
TechNET IT Recruitment has partnered with a large, UK-based professional membership organisation undergoing a significant Microsoft Dynamics 365 transformation.
This organisation operates at scale, with a global membership base and a highly regulated operating environment. As part of a major digital and systems modernisation programme, they are seeking a strong, delivery-focused Business Analyst with proven Dynamics 365 experience.
The role
You will work as part of a multi-disciplinary delivery team, supporting the implementation and optimisation of Microsoft Dynamics 365. This role requires a Business Analyst who is confident working in structured, governance-led environments and can engage effectively with senior stakeholders.
Key responsibilities include:
-
End-to-end business analysis across a Dynamics 365 programme
-
Leading discovery sessions, workshops, and requirements definition
-
Translating business needs into clear, actionable requirements and user stories
-
Producing high-quality BA artefacts (process maps, BRDs, data flows)
-
Acting as a bridge between business stakeholders and technical delivery teams
-
Supporting UAT, data migration, and change activities
-
Ensuring alignment with regulatory, governance, and organisational standards
Required experience
-
Proven experience as a Business Analyst on Microsoft Dynamics 365 (CE/CRM) implementations
-
Strong background in system-led transformation programmes
-
Experience working in regulated, governance-heavy, or complex organisations
-
Excellent stakeholder management and communication skills
-
Comfortable working in Agile or hybrid delivery environments
-
Able to challenge requirements and drive clarity, not just document
Desirable experience
-
Experience within membership organisations, professional bodies, or large enterprises
-
Exposure to data migration, reporting, or MI within Dynamics 365
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Wider Microsoft ecosystem exposure (Power Platform, Azure integrations)