Summary: The Business Analyst role requires a professional with DV clearance to work on digital projects within an Agile framework. The position focuses on optimizing services and processes, managing requirements, and reporting on system quality, particularly in a Defence Capability context. Candidates should possess experience in ITIL3 aligned services and have a strong understanding of both legacy and new systems. The role demands the ability to navigate complex environments and work under pressure while collaborating with stakeholders.

Key Responsibilities:

• Work to an agreed minimum viable product (MVP), print and scope.
• Identify and implement opportunities to analyse and optimise current services and processes.
• Use a wide range of techniques to model situations confidently and gain agreement from SMEs and stakeholders.
• Report on system quality and collect metrics on test cases.
• Apply a digital understanding to the work and identify and implement solutions.
• Work innovatively and use the most appropriate tools and methods.
• Identify issues and risks and analyse and report test activities and results.
• Requirements Author experience, URD, SRD, Solution Specs, SDPs, Test & Acceptance Strategies, ideally in a Defence Capability setting.
• Demonstrable experience working within an ITIL3 aligned Service area.
• Experience of developing Technical Refresh documentation.
• Experience of developing complex Service Roadmaps.
• Requirements management experience.
• Experience of working within a team that has managed Voice & Video Services.
• Experience of working within teams that have managed Strategic Networks and Bearer Services.
• Understanding of the difference between 'Legacy' and 'New' systems and the challenges during transition.
• Ability to work with others in a high-pressure environment with conflicting priorities.
• Ability to work in a complex environment where security conditions and controls can be difficult to navigate.
• Previous experience of developing systems, solutions, or services that form a key element of a larger system or capability.
• Previous military or defence background.

Key Skills:

• DV clearance.
• Experience in Agile methodologies.
• Requirements Author experience (URD, SRD, Solution Specs, SDPs, Test & Acceptance Strategies).
• Experience in ITIL3 aligned services.
• Technical Refresh documentation development.
• Complex Service Roadmap development.
• Requirements management.
• Experience with Voice & Video Services.
• Experience with Strategic Networks and Bearer Services.
• Understanding of legacy and new systems.
• Ability to work under pressure.
• Experience in complex environments with security controls.
• Military or defence background.

Salary (Rate): 650

City: Bristol

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT