A West Midlands local authority is setting up a new transformation function to speed up change across its services. It's bringing in a small team of experienced interim BAs, Project Managers and Programme Managers to deliver visible improvements quickly, while laying the groundwork for longer-term transformation.
You will:
- Work with service leads to understand their pain points and the outcomes they need, then turn these into practical solutions
- Build on an existing BI dashboard and extend data insight across the service
- Map how processes work now and how they should work, questioning why things are done the way they are
- Use service data to identify improvement opportunities and support evidence-based decisions
- Spot quick wins while helping shape longer-term change
- Deliver against clear monthly milestones, working on site with service teams
What we're looking for
- Experience delivering change within a local authority (council)
- Strong business analysis background: discovery, process mapping, requirements and options analysis
- Hands-on data skills, ideally Power BI or similar dashboard tools
- Confidence to challenge existing ways of working constructively, with a natural instinct to ask "why?"
- The ability to build trust quickly with non-technical stakeholders
- Comfort working in a structured, governance-led (waterfall/PRINCE2-style) environment