Business Analyst - Data Centre
Posted 1 week ago by Oliver James
Negotiable
Outside
Onsite
London, England, United Kingdom
Summary: The Business Analyst - Data Centres role in London involves supporting a CRM-related programme for a key client, requiring strong stakeholder engagement and the ability to lead workshops. The ideal candidate should have experience in data centers and CRM projects, particularly with Dynamics CRM or Salesforce. This fast-paced position demands a proactive individual who can navigate a challenging environment and drive business analysis activities effectively. The contract is for 6 months with potential for extension into implementation.
Key Responsibilities:
- Lead and facilitate workshops with cross-functional teams across business and IT
- Drive stakeholder engagement across senior and operational levels to ensure alignment and commitment
- Gather, analyse, and document detailed business requirements for CRM solutions (Dynamics CRM or Salesforce)
- Translate business needs into actionable user stories and functional specifications
- Push back when needed to challenge assumptions and ensure clarity of scope
- Collaborate with European teams to maintain momentum across regions
- Support the transition from discovery to implementation, ensuring continuity and readiness
Key Skills:
- Must have data center experience to be considered
- Proven experience as a Business Analyst within complex business environments
- Solid stakeholder management and facilitation skills
- Strong experience working on CRM projects - ideally Dynamics CRM or Salesforce
- Ability to work independently and take initiative in driving business analysis activities
- Excellent written and verbal communication skills
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Job Title: Business Analyst - Data Centres
Location: London (on-site once every two weeks - expenses covered)
Contract Length: 6 months (with a view to extend into implementation)
Start Date: ASAP
Industry: Data Centre and Telecoms
IR35 Status: Outside
Overview: We are supporting a key client in the search for an experienced Business Analyst to support a CRM-related programme of work. The ideal candidate will take a strong, business-wide view and be confident in leading stakeholder engagement, driving workshops, and challenging processes to deliver clear outcomes. This is a fast-paced role in a challenging environment, therefore the client require someone that can hit the ground running amongst a lean team.
Key Responsibilities:
- Lead and facilitate workshops with cross-functional teams across business and IT
- Drive stakeholder engagement across senior and operational levels to ensure alignment and commitment
- Gather, analyse, and document detailed business requirements for CRM solutions (Dynamics CRM or Salesforce)
- Translate business needs into actionable user stories and functional specifications
- Push back when needed to challenge assumptions and ensure clarity of scope
- Collaborate with European teams to maintain momentum across regions
- Support the transition from discovery to implementation, ensuring continuity and readiness
Key Skills & Experience:
- Must have data center experience to be considered.
- Proven experience as a Business Analyst within complex business environments
- Solid stakeholder management and facilitation skills
- Strong experience working on CRM projects - ideally Dynamics CRM or Salesforce
- Ability to work independently and take initiative in driving business analysis activities
- Excellent written and verbal communication skills
Please apply for more information.