£550 Per day
Outside
Hybrid
London
Summary: A well-known council is looking for a Business Analyst with experience in local government to assist in a major technology transformation. The role requires strong skills in discovery, requirements gathering, gap analysis, and stakeholder engagement. Candidates must be available to work on-site in London for three days a week and be ready to start as soon as possible.
Key Responsibilities:
- Conduct discovery and requirements gathering.
- Perform gap analysis to identify areas for improvement.
- Engage with stakeholders effectively.
- Support the council's technology transformation initiatives.
- Work within contact centres, channel shift, and customer journey environments.
Key Skills:
- Experience in local government.
- Strong communication skills.
- Proficiency in stakeholder engagement.
- Background in contact centres and customer journey environments.
- Ability to start immediately or at short notice.
Salary (Rate): £550 per day
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: Other
A well known council is seeking to recruit a Business Analyst who has previous experience working in local government and who has excellent discovery, requirements gathering, gap analysis, strong communication and stakeholder engagement skills.
This is a hybrid role with 3 days on site in London to start as soon as possible.
As the council undergoes a major technology transformation, we are seeking candidates who have a background and experience of working across contact centres / channel shift / customer journey environments within a local government setting. It is key that you will have a background in local government for this role and be available immediately or at short notice to start being happy to be on site 3 days per week.
If interested in the role and applying, please send your CV today.