Business Administrator Apprenticeship
Posted 7 days ago by Preston College
Negotiable
Undetermined
Undetermined
Preston, England, United Kingdom
Summary: The Business Administrator Apprenticeship at JFN Integrated Solutions Ltd in Preston offers a comprehensive administrative support role within the Service & Maintenance Department. The position involves coordinating service visits, managing customer reports, and ensuring compliance with company standards. This apprenticeship is designed for individuals looking to develop their skills in a fast-growing company within the construction and service sector. The role provides an opportunity for career progression and development.
Key Responsibilities:
- Coordinating Service Visits and Reactive Call-Outs
- Creating and sending customer reports and KPI data
- Scheduling of the Service Engineers diary
- Maintaining the company's software system and updating customers' systems
- Answering telephone calls, taking messages, and updating the CRM
- Ensuring company standards and third-party accreditation requirements are met and exceeded
Key Skills:
- Good understanding of Microsoft Office
- Ability to learn new software solutions
- Well organised with excellent time management skills
- Ability to work well within a team and autonomously
- Commitment to delivering first-class customer service
- Excellent verbal, non-verbal, and written communication skills
- Great attention to detail
- Desirable: Experience in the Fire, Life Safety, Electrical, and Security Industries
- Desirable: Previous experience in a similar role
- Essential Qualifications: Maths GCSE, English GCSE
Salary (Rate): undetermined
City: Preston
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Home|Apprenticeship Vacancies|Business Administrator Apprenticeship
BUSINESS ADMINISTRATOR APPRENTICESHIP
Company: JFN Integrated Solutions Ltd
Location: Preston
Wage: Apprenticeship Wage
Ref Expiry: 19/12/2025
JFN Integrated Solutions Ltd are a Family owned business. We pride ourselves on providing a First-Class service for all of our customers and provide great career opportunities, progression and development to all of our team. Working in the Construction and Service sector we undertake Fire Alarm, Life Safety Systems, Security Systems and Electrical Testing, Installation and Maintenance. We are an Exciting, Innovative and Fast-Growing Business who understands that as a Team “Great Results can be achieved".
About The Role
To provide a comprehensive, administrative support to the Service & Maintenance Department. Due to a number of new and exciting contract wins, JFN are pleased to bring these new roles into our business.
Duties include but are not exclusive to;
- Coordinating Service Visits and Reactive Call-Outs
- Creating and sending customer reports and KPI data
- Scheduling of the Service Engineers diary
- Maintaining our own Software system and also updating our Customers own systems.
- Answering telephone calls / taking messages and updating our CRM
- Ensuring Company standards and Third-Party Accreditation requirements are met and exceeded
DUTIES
Duties include but are not exclusive to;
- Coordinating Service Visits and Reactive Call-Outs
- Creating and sending customer reports and KPI data
- Scheduling of the Service Engineers diary
- Maintaining our own Software system and also updating our Customers own systems.
- Answering telephone calls / taking messages and updating our CRM
- Ensuring Company standards and Third-Party Accreditation requirements are met and exceeded
WORKING HOURS PER WEEK
Full time
Required Skills
Good understanding of Microsoft Office
Ability to learn new Software Solutions
Well organised with excellent time management skills
Ability to work well within a Team but also be autonomous
Commitment to delivering First Class Customer Service
Excellent verbal, non verbal and written communication skills
Great attention to detail
Desirable Skills
Experience of working within the Fire, Life Safety, Electrical and Security Industries
Previous experience within a similar role
Required Qualifications
Essential Qualifications: Maths GCSE English GCSE
NUMBER OF VACANCIES
1
EXPECTED DURATION
Up to 18 months including EPA
FUTURE PROSPECTS
Benefits
- Additional leave
- Casual dress
- Company events
- Company pension
- Free parking
- Referral programme