Business Administration Apprentice - Health Records

Summary: The Business Administration Apprentice role at The Dudley Group NHS Foundation Trust offers an opportunity to gain practical experience and a professional qualification while earning a salary. The position involves ensuring the availability of patient case notes and serving as the first point of contact for patients. Candidates should be proactive, enthusiastic, and willing to learn, with a focus on providing excellent service in the Health Records Department. The apprenticeship is a fixed-term contract for 18 months, with training provided in a supportive environment.

Key Responsibilities:

• Ensure availability of patient case notes for events within the Trust.
• Deliver urgent and elective case notes if holding a driving license and over 21.
• Train in the Medical Records main library environment.
• Serve as the first point of contact for patients attending appointments.
• Verify and update demographic details on the PAS system.

Key Skills:

• Proactive and enthusiastic attitude.
• Self-motivated and caring approach.
• Ability to learn and develop new skills.
• Flexibility to meet changing demands of the service.
• GCSE in Maths and English at grade D or above or equivalent.

Salary (Rate): 14762.99

City: Dudley

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Entry Level

Industry: Other