Business Account Manager - (12 Month FTC)
Posted 3 days ago by pladis Global
Negotiable
Undetermined
Undetermined
England, United Kingdom
Summary: The Business Account Manager will oversee a high-profile customer account in Biscuits and Confectionery, managing £50m in net sales, which constitutes 80% of the account's P&L. This role involves executing the sales agenda, forecasting, and developing a multi-year strategy in collaboration with the Account Lead. The position requires building strong relationships with buyers and internal teams to align with customer strategies and drive sales. The role is a 12-month fixed-term contract focused on delivering results and maximizing profit.
Key Responsibilities:
- Manage the customer account for Biscuits and Confectionery, ensuring effective communication and execution of the sales agenda.
- Forecast and deliver on the Biscuits P&L, contributing to the overall success of the account.
- Build relationships with Biscuits and Confectionery Buyers and engage with internal teams to align with customer strategy.
- Create and execute a sales plan that meets or exceeds budget, negotiating through a Joint Business Plan (JBP).
- Own and execute all seasonal activities for various product lines.
- Deliver weekly and monthly sales numbers against forecasts while maximizing profit.
Key Skills:
- Proven experience in account management within FMCG.
- Experience in a customer-facing role with strong negotiation skills.
- Ability to work autonomously and collaboratively towards common goals.
- Strong problem-solving skills and solution-oriented mindset under pressure.
- Creative thinking to turn challenges into opportunities.
- Excellent prioritization and workload management skills.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
What will this role achieve? We have an exciting opportunity for a Business Account Manager to work on a high profile customer account on a 12 Month FTC . As Business Account Manager for this customer, you will manage the customer account on Biscuits and Confectionary £50m Net Sales which is 80% of the account P&L. The role will contribute to our success through being responsible for the communication and execution of the sales agenda and is accountable for the forecasting and delivery of the Biscuits P&L. Working closely with the Account Lead the BAM will support the in delivering the business agenda and developing a multiyear strategy for the customer
What will be your key deliverables?
- Building relationships with Biscuits and Confectionery Buyers
- Engage with internal teams and influence the business to align to customer strategy, ensuring the customer is at the heart of what we do
- Create, and execute a sales plan across Biscuits and Confectionary that delivers or exceeds budget, negotiating its execution through a JBP and providing a sales forecast.
- Support and challenge the business in the development of distinct customer execution aligned to the customer desire for exclusives and differentiation
- Own, develop and execute all seasonal activity: Godiva - Easter, Mother’s Day, Thank You Teacher, Valentine’s Day & Christmas, Sweet & Savoury Biscuits and Baked Snacks - Christmas
- Delivering the weekly and monthly sales numbers vs. forecast across Biscuits and Confectionary whilst driving sales and maximising profit
Bring your experience.
Essential
- Proven experience in account management within FMCG
- Proven experience in a customer facing role and handling tough conversations
- Driven individual and creativity to challenge the status quo internally and externally
- Flex to work effectively autonomously and within team towards a common goal
- Problem solving and solution orientated under pressure
- Creative flare to turn challenges into opportunities
- Strong prioritisation and workload management
pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!
What does pladis offer you?
- Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.
- Opportunity to self-enrol into Health Cash Plan
- Private medical Insurance (if eligible by grade)
- Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.
- Stakeholder Pension Scheme
- Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme
- 25 days + bank holidays
- Holiday Enhancement Scheme
- 1 Volunteering Day per year
- Cycle to work scheme
- Discounted gym membership – Carlisle and Chiswick only
- Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services
- Access to Employee Assistance Programme
- Financial Wellbeing Support
- Access to great training and development opportunities
Our Values
- Purpose led – We’re energised and guided by our purpose to bring happiness with every bite
- Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.
- Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be better
- Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward
- Collaborative – We gain strength from operating as one pladis, winning and succeeding together
Best mix of ingredients
pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.