Quality Inspector – Repairs Inspector
Salary: c £40,000 (£20.90 per hour)
Location: Various locations across the business
Job Type: 6 month temp positions
Day-to-day of the role
- Carry out post-work inspections of repairs to check quality, compliance and customer satisfaction.
- Produce clear and consistent inspection reports, highlighting defects / snags and recommending corrective actions.
- Respond to customer requests for inspections where there are concerns about completed works, providing reassurance and escalating issues where needed.
- Maintain accurate records of inspections, customer contact and outcomes to support transparency and continuous improvement.
- Support the resolution of repair complaints by investigating workmanship, documenting findings and liaising with contractors, operatives and coordinators.
- Identify recurring issues and share feedback to help improve contractor performance and service standards.
Required Skills & Qualifications
- Experience in housing, property or construction inspection roles.
- Ability to assess repairs, identify defects and recommend practical corrective actions.
- Strong communication skills, with the ability to handle repair concerns and provide empathetic support to customers.
- Confidence in escalating issues effectively and working collaboratively to resolve them.
- Knowledge of post-work inspections, checking off completed works against job sheets / specs
- Experience within a large housing association, local authority or social housing environment would be beneficial.
- Due to the nature of the work candidates would need to hold a full driving license and have their own vehicle (mileage paid).
- All required technology would be provided (laptop, tablet, damp meters etc), as well as all PPE
Benefits
- Hybrid working arrangement. All work would be carried out on the properties to be inspected, with occasional admin being able to be completed from home.
- Opportunity to work across a varied property portfolio.
- Collaborative role with a focus on quality, safety and customer outcomes.
- Potential for further development within a customer-focused repairs environment.