Billing & Reconciliation Specialist (Maternity Cover)
Posted 5 days ago by eviivo
Negotiable
Undetermined
Hybrid
London Area, United Kingdom
Summary: The Billing & Reconciliation Specialist at eviivo will manage payments, settlements, and commission flows between hotels, vacation rentals, and online travel agents. This role requires reconciling various financial transactions and addressing booking and commission queries. The position is primarily remote with some required travel to the London office for training and meetings. The ideal candidate will have extensive experience in invoicing and payment reconciliations, along with strong organizational skills.
Key Responsibilities:
- Reconcile bulk cash receipts from OTAs against customer bookings in Navision.
- Reconcile credit card receipts in our merchant account against customer bookings in Navision.
- Reconcile OTA commissions between customer accounts in Navision and OTA self-bill invoices.
- Process and reconcile payments and collections (Faster Payments/Direct Debit/SEPA/ACH) in banks and Navision.
- Investigate and resolve booking/commission queries between customers and OTAs.
- Post and reconcile failed DD/SEPA/ACH collections.
- Assist with other ad hoc queries/support cases.
Key Skills:
- 3+ years’ experience in high volume invoicing, billing, bank and payment reconciliations.
- Highly organised, process driven individual with great attention to detail.
- Reliable person with high integrity and capacity to maintain confidentiality.
- Self-starter and self-motivator with the ability to work via Zoom with international remote teams.
- Excellent Excel skills, particularly with pivot tables and lookups.
- Knowledge of Microsoft Dynamics Navision and CRM is a plus.
- Experience in the travel, leisure or accommodation sectors is a plus.
- Fluency in English is essential; spoken and written French is a strong advantage.
- Must be eligible to work in the UK.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
eviivo is an award-winning, cloud-based booking and property management platform. We help independent accommodation providers showcase their properties, manage their reservations, and connect with guests. Its flagship product, eviivo suite, aims to provide hoteliers and hosts with a convenient all-in-one solution that makes it easy for them to manage online bookings, guests and travel agencies. Today, eviivo’s customer base consists of 30,000 small independent B&Bs, guesthouses, vacation rentals and hotels using eviivo suite day-in day-out to run their business. We operate in the UK, Ireland, France, Spain, Portugal, Italy, Germany and North America.
The Role
We’re looking for someone to help manage payments, settlement and commission flows between our customers (hotels and vacation rentals), online travel agents (OTAs – Expedia, Google, VRBO), bank and credit card receipts.
Responsibilities:
- Reconcile bulk cash receipts from OTAs against customer bookings in Navision;
- Reconcile credit card receipts in our merchant account against customer bookings in Navision;
- Reconcile OTA commissions between customer accounts in Navision and OTA self-bill invoices;
- Process and reconcile payments and collections (Faster Payments/Direct Debit/SEPA/ACH) in banks and Navision;
- Investigate and resolve booking/commission queries between customers and OTAs;
- Post and reconcile failed DD/SEPA/ACH collections;
- Assist with other ad hoc queries/support cases.
Familiarity with different banking standards and account formats (UK Direct Debit, EU SEPA, US/Canada ACH) is a distinct advantage.
About You
3+ years’ experience in high volume invoicing, billing, bank and payment reconciliations; Highly organised, process driven individual with great attention to detail, Reliable person with high integrity - capacity to maintain a high degree of confidentiality on the role, Self-starter and self-motivator - capacity to work via Zoom with international remote teams, Excellent Excel skills - very skilled at using pivot tables and lookups to help manage exceptions, Knowledge of Microsoft Dynamics Navision and CRM is a plus, Experience working in the travel, leisure or accommodation sectors is a plus; Fluency in English is essential, spoken and written French would be a strong advantage Must be eligible to work in the UK
What The Company Offers
12-month fixed term contract (maternity cover) 25 paid holidays per year plus statutory bank holidays, healthcare, pension, EAP The role will be predominantly based from home but availability to travel to the office located in Farringdon, London for initial training and quarterly meetings will be required. Flexible working policy Combine success and fun within a great company together with smart and driven people eviivo prides itself in an open highly diverse culture, where what matters is not who you are, but what you can do or learn, to help the company move forward!