Billing Administrator
Posted 1 day ago by Iomart
£30,000 Per year
Undetermined
Undetermined
Glasgow, Scotland, United Kingdom
Summary: The Billing Administrator role at iomart in Glasgow involves processing customer billing through the CRM and managing correspondence with various departments. The position requires excellent administration skills and attention to detail, as well as collaboration with Sales, Technical, and Finance teams. Daily responsibilities include managing customer records, processing sales orders, and handling billing queries. The role is fast-paced and requires a self-motivated individual with a proactive attitude.
Key Responsibilities:
- Managing customer records
- Monitor and manage ticketing system
- Processing sales orders
- Processing customer cancellations
- Monthly billing
- Manage Microsoft licence packages on Microsoft portal and CRM
- Queries from sales team
- Other ad hoc billing requirements
Key Skills:
- Excellent administration experience
- Experience working with internal stakeholders in a commercial environment
- Excellent attention to detail
- Self-motivated with a drive to learn
- 'Can do' attitude
Salary (Rate): £30,000 yearly
City: Glasgow
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
What you'll be doing: We are on the look-out for a Billing Administrator to join our team in Glasgow. Working in partnership with a variety of departments throughout the business, our Billing Team are responsible for processing customer billing on the CRM and managing correspondence to the Billing Team. It's a fast paced administration role and daily duties can include anything from processing and applying contracts through our in-house CRM system to creating and monitoring tickets in our helpdesk system, ensuring that customer billing is accurate. You'll liaise with our Sales, Technical and Finance teams to clarify customer billing requirements.
Day to Day responsibilities will also include:
- Managing customer records
- Monitor and manage ticketing system
- Processing sales orders
- Processing customer cancellations
- Monthly billing
- Manage Microsoft licence packages on Microsoft portal and CRM
- Queries from sales team
- Other ad hoc billing requirements
We want to hear from you if you:
- Have excellent administration experience
- Have experience working with internal stakeholders in a commercial environment
- Have excellent attention to detail
- Are self-motivated with a drive to learn, and a 'can do' attitude
What's in it for me? Salary: up to £30K + benefits
Who you'll be doing it for: iomart is the UK’s leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally. We have over 25 years expertise in data centre and cloud services Over 600 skilled professionals and turnover over £127m Our HQ is in Glasgow and offices across the UK. We provide critical services across all public and private sectors
What to do next: Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first, please contact us on careers@iomart.com We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.