Summary: The BI Data Analyst (PBI/SQL) role involves managing support queries related to the data warehouse, SSRS reports, and Power BI documents. The position requires providing excellent customer service and collaborating with the BI Team to resolve issues and improve processes. This is an initial 6-month fixed-term contract based onsite in Greater Manchester. The role demands a proactive approach to incident resolution and effective communication with business users.

Key Responsibilities:

• Provide accurate and timely resolutions to incidents raised by business users in relation to management information solutions provided by the BI Team.
• Run routines required to build the data warehouse.
• Proactively engage with business users to understand the incident raised.
• Work with the other members of the BI Team for guidance, direction and support (as required).
• Provide updates to the BI Team on the status of incidents.
• Provide support to the end users of our data warehouse ensuring queries are resolved within SLAs.
• Continuously review our processes to ensure we are efficient and effective in answering support queries.
• Ensure all processes within the team are clearly documented.
• Follow existing processes when answering support queries, running data warehouse build routines, or making changes to existing solutions.
• Actively involvement in close working relationships with other business areas, especially in relation to acquiring data/files to load into the data warehouse or providing information from the data warehouse.

Key Skills:

• Minimum of 3 years' experience of working with and supporting data warehouses.
• SQL Server skills essential (being able to read, write and understand often complex SQL stored procedures).
• Problem solving skills in SQL Server, SSRS, Power BI to resolve queries related to existing solutions.
• Confident in making changes to SQL Server Stored Procedures, SSRS reports via Visual Studio, and Power BI documents.
• SSRS and Visual Studio skills essential to support existing reports.
• Power BI skills for existing reports and new future developments.
• Be able to work individually demonstrating flexibility, confidence and initiative to investigate data related queries.
• Team working with peers for guidance, direction and support.
• Enjoy working with data, especially at database table level for performing ETL, and eager to learn and progress career within BI.
• Excellent organisational skills to manage multiple tasks and process timelines.
• Excellent verbal and written communication skills.

Salary (Rate): £32000

City: Greater Manchester

Country: UK

Working Arrangements: on-site

IR35 Status: fixed-term

Seniority Level: Mid-Level

Industry: IT