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BeyondTrust SME

Posted 3 days ago by eTeam Workforce Limited

Summary: The role of BeyondTrust SME involves providing hands-on administration and support for a Privileged Access Management (PAM) service. The successful candidates will work closely with customer SMEs and operational teams to ensure secure management of privileged access and assist with knowledge transfer activities. This position requires expertise in BeyondTrust and related technologies, with a focus on operational support and troubleshooting. The role is based in Manchester and requires full-time on-site presence.

Key Responsibilities:

  • Provide hands-on administration and support for the BeyondTrust platform, including Privileged Access Management (PAM) capabilities.
  • Support knowledge transfer sessions and documentation review during transition activities.
  • Manage and maintain privileged access policies, user access controls, and security configurations.
  • Work with Active Directory and Microsoft Entra ID to support authentication, authorisation, group management, and role-based access controls.
  • Configure and maintain integrations between BeyondTrust and identity services including SAML, MFA, and directory services.
  • Support troubleshooting and resolution of operational incidents, service requests, and platform issues.
  • Assist with onboarding and offboarding privileged users and privileged accounts.
  • Support policy management and Group Policy-related configurations that interact with BeyondTrust services.
  • Participate in hypercare activities and provide operational support during service stabilisation.
  • Produce and maintain technical documentation, operational procedures, and support knowledge articles.
  • Collaborate with infrastructure, security, and service management teams to ensure service continuity and compliance.

Key Skills:

  • 2-3+ years hands-on experience supporting and administering BeyondTrust.
  • Good understanding of Privileged Access Management (PAM) concepts and best practices.
  • Experience with BeyondTrust Password Safe.
  • Experience with BeyondTrust Privileged Remote Access (PRA).
  • Experience with BeyondTrust Endpoint Privilege Management (EPM).
  • Strong Active Directory administration experience.
  • Experience with Microsoft Entra ID (Azure AD).
  • Active Directory Group Policy administration and troubleshooting.
  • Knowledge of SAML authentication.
  • Knowledge of Single Sign-On (SSO).
  • Knowledge of Multi-Factor Authentication (MFA).
  • Knowledge of Role-Based Access Control (RBAC).
  • Experience supporting production services in a secure enterprise environment.
  • Strong troubleshooting and documentation skills.
  • Experience working in financial services or highly regulated environments (desirable).
  • Exposure to service transition, KT, and hypercare activities (desirable).
  • Understanding of ITIL processes and operational support models (desirable).
  • Experience working within secure or restricted-access environments (desirable).

Salary (Rate): £492 per day

City: Manchester

Country: UK

Working Arrangements: on-site

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Role Title: BeyondTrust SME
Location: Manchester | 5 days onsite
Duration: 17/11/2026
Pay Rate: £492 per day all inc. (PAYE through Umbrella)

Role Description:

BeyondTrust SME (Privileged Access Management)

Role Overview:
We are seeking two experienced BeyondTrust SMEs to support the transition and ongoing operation of a Privileged Access Management (PAM) service.
The successful candidates will provide hands-on administration, support, troubleshooting, and knowledge transfer activities across the BeyondTrust platform, working closely with customer SMEs and operational teams. They will play a key role in ensuring secure management of privileged access, supporting integrations with Active Directory and Microsoft Entra ID, and assisting with the transfer of service knowledge into the run organisation.

Key Responsibilities:

  • Provide hands-on administration and support for the BeyondTrust platform, including Privileged Access Management (PAM) capabilities.
  • Support knowledge transfer sessions and documentation review during transition activities.
  • Manage and maintain privileged access policies, user access controls, and security configurations.
  • Work with Active Directory and Microsoft Entra ID to support authentication, authorisation, group management, and role-based access controls.
  • Configure and maintain integrations between BeyondTrust and identity services including SAML, MFA, and directory services.
  • Support troubleshooting and resolution of operational incidents, service requests, and platform issues.
  • Assist with onboarding and offboarding privileged users and privileged accounts.
  • Support policy management and Group Policy-related configurations that interact with BeyondTrust services.
  • Participate in hypercare activities and provide operational support during service stabilisation.
  • Produce and maintain technical documentation, operational procedures, and support knowledge articles.
  • Collaborate with infrastructure, security, and service management teams to ensure service continuity and compliance.

Essential Skills & Experience:

  • 2-3+ years hands-on experience supporting and administering BeyondTrust.
  • Good understanding of Privileged Access Management (PAM) concepts and best practices.

Experience with:

  • BeyondTrust Password Safe
  • BeyondTrust Privileged Remote Access (PRA)
  • BeyondTrust Endpoint Privilege Management (EPM)
  • Strong Active Directory administration experience.
  • Experience with Microsoft Entra ID (Azure AD).
  • Active Directory Group Policy administration and troubleshooting.

Knowledge of:

  • SAML authentication
  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • Role-Based Access Control (RBAC)
  • Experience supporting production services in a secure enterprise environment.
  • Strong troubleshooting and documentation skills.

Desirable Skills:

  • Experience working in financial services or highly regulated environments.
  • Exposure to service transition, KT, and hypercare activities.
  • Understanding of ITIL processes and operational support models.
  • Experience working within secure or restricted-access environments.

Candidate Profile

  • The ideal candidate will be a practical, hands-on engineer who can quickly become productive within an existing BeyondTrust environment, absorb knowledge from incumbent teams, support transition activities, and provide ongoing operational expertise as the service moves into BAU.

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.

Rate:
£492/day
Location:
Manchester
IR35 Status:
Inside
Remote Status:
Onsite
Industry:
IT
Seniority Level:
Mid-Level

Take-Home Pay

£7,000 per month

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