Bentley Workshop Controller
Posted Today by Sytner Group
Negotiable
Undetermined
Undetermined
Greater Leicester Area
Summary: Bentley Leicester is seeking a highly motivated and experienced Workshop Controller to enhance the efficiency of their Service Department. The role requires expertise in managing a high-volume prestige workshop, ensuring quality repairs, and delivering exceptional customer service. The position offers opportunities for career development within the Sytner Group, which values continuous improvement and employee recognition.
Key Responsibilities:
- Support the Service Department in running an efficient workshop.
- Ensure repairs are 'Fixed First Visit' with a focus on quality workmanship.
- Manage workshop operations while dealing with retail customers and Bentley Breakdowns.
- Deliver outstanding customer service and maintain high standards.
- Participate in training and development initiatives.
Key Skills:
- Experience in a similar Workshop Controller role.
- Strong communication and management skills.
- Ability to work in a high-pressure environment.
- Passion for the automotive industry and commitment to customer service.
- Drive to succeed and improve workshop efficiency.
Salary (Rate): undetermined
City: Greater Leicester Area
Country: undetermined
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
About The Role Submit your CV and any additional required information after you have read this description by clicking on the application button. Bentley Leicester are looking for confident, highly motivated, enthusiastic and experienced Workshop Controller to support the Service Department in running an efficient and driven workshop. Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of Sytner Group, we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller, you will need to be skilled in all aspects of running a high-volume prestige workshop dealing with our retail customers, and also Bentley Breakdowns.
About You Ideally, you will have experience operating in a similar role. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand.
Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
xlqdzyr As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please