Summary: The Joint Fire Control Room Operator role at Surrey Fire and Rescue Service involves managing emergency calls and mobilizing fire crews in a high-pressure environment. This bank contract position requires flexibility in working hours, including shifts across days, nights, and weekends. The operator will collaborate with team members and partner agencies to ensure effective emergency response across multiple counties. Comprehensive training and development opportunities are provided to support the operator's growth in this critical role.

Key Responsibilities:

• Receive and manage emergency calls from the public.
• Mobilise fire engines and crews to incidents promptly and accurately.
• Support ongoing incident management and coordination.
• Execute emergency and non-emergency tasks to maintain an effective Fire Service response.
• Work confidently under pressure in a fast-paced, dynamic environment.
• Collaborate effectively with team members and partner agencies.

Key Skills:

• 5 GCSEs (grade C/Level 4 or equivalent), including English and Maths.
• Prior or current experience in a control room or similar setting.
• Fast and accurate keyboard skills.
• Strong verbal and written communication.
• Confident telephone manner.

Salary (Rate): 33753

City: Salfords

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other