Azure Virtual Desktop (AVD) SME

Job Title: Azure Virtual Desktop (AVD) SME

Location: Wokingham, UK

Hybrid (3 Days Work from Office)

Job Purpose and Primary Objectives : Looking for Azure AVD subject matter expertise in imaging, implementing, managing, and maintaining, also MSIX app packaging for Microsoft Azure Virtual Desktop and remote apps for any device.

Key Responsibilities:

• Should be able to manage end-user desktop environments, including delivering applications and configuring user settings, to manage an Azure Virtual Desktop deployment.
• Terraform is a must-have skillset to perform day-to-day activity.

Key Skills / Knowledge

• Good knowledge and hands-on experience in Terraform
• Strong hands-on experience installing and configuring Azure Virtual Desktop including host pools, AVD images, and scaling
• Good hands-on experience in Azure IaaS and infrastructure as code (Terraform)
• Strong knowledge and understanding of Azure Virtual Desktop solution
• Capacity planning, in coordination with AVD Architecture & Engineering
• Strong hands-on experience on Azure Virtual Desktop Operational Support
• Analyze system performance indicators and recommend improvement actions for Azure AVD based production configuration
• Good knowledge of Azure AVD publishing applications, web server load balancing, Resource Manager, and License Management
• Manage and deploy updates via Azure Update Manager
• Update the AVD image based on business requirements provided by client, including monthly security patches, updates required to support a client enterprise release, and version upgrades of software that has been operationalized
• Creating, updating, and responding to monitors of the AVD environment
• Service restoration activities not requiring privileged access (incident management, system troubleshooting, performing elevating access activities, escalating actions requiring privileged access to client team members)
• Very good hands-on experience on Group Policy management
• Good understanding of cloud license management
• Very good hands-on experience in cloud concepts: Azure Virtualization, Azure Networking, Azure Identity, and Azure Storage
• Manage and maintain identity, security, compliance, and protected user devices
• Printing on Azure Virtual Desktop using Universal Print
• Good hands-on experience on user profile management products, Roaming Profile, FSLogix, and OneDrive
• Good hands-on experience in automating upgradation/migration, remediation, jobs, report tasks by creating PowerShell CLI scripts, PowerShell, and Batch scripts
• Create all necessary documentation including system standards, run books, and more
• Should be aware of an App Layering solution like FlexApp, MSIX App Attach, etc.

Work Experience

Candidates working for this position should possess at least 5–7 years of work experience as an Azure Virtual Desktop Engineer. Candidates must possess ample knowledge and experience in system automation, deployment, and implementation. Candidates must possess experience in using Azure AVD, Azure AD, Azure Network, Azure Security and Storage, and ample experience in configuring and automating the tasks through PowerShell.

Good To Have

• Working experience on VMware Horizon View
• Strong hands-on experience on upgradation/migration on VMware and VMware Horizon View
• Creates, manages, and deploys Active Directory Group Policy Objects (GPOs) and associated custom GPO templates for the virtual environment
• Follows and enforces organizational IT security policies and processes, including change management processes
• Ability to serve as the primary engineer for the client software and hardware environment
• Strong knowledge of Windows and Mac operating systems
• Ability to make recommendations regarding the client architecture, and articulate the value that new products would bring to clients

Person Specification

Negotiating, client-facing, communication, assertive, team-leading/team member skills, supportive.