Summary: The Azure Network Support Engineer role involves providing technical support for networking technologies in Azure, particularly focusing on Firewall technologies like Palo Alto. The position requires the engineer to work on-site in Central London during American timezone hours, supporting migrations and collaborating with team members. The role emphasizes independent problem-solving and effective communication with stakeholders.

Key Responsibilities:

• Creating support documentation for handover provided by project team including using shadowing and reverse shadowing techniques
• Able to support migrations happening from current Hub and Spoke architecture to Secure vWAN hub in Azure
• Be an integral part of the squad and act as the go-to person for network support requirements
• Can work independently on support issues and escalate incidents with vendors where required including ensuring ownership until incident resolution
• Collaborate with engineers, testers, and other team members for migration work, DR tests etc including working paid additional/out-of-hours where applicable
• Communicate effectively with all levels of stakeholders, both verbally and in writing

Key Skills:

• Azure networking (NSG, VNet peering, UDR, Route Table, Private Link/Endpoint, Load balancer)
• Deployment and support experience of Azure vWAN Hub and Palo Alto Cloud NGFW
• Build VPNs with other cloud providers and appliances
• Palo Software and Cloud NGFW in Azure, including management of Advanced Threat Protection features
• Checkpoint and Azure Firewall (desirable)
• Azure DNS
• Infoblox DDI
• Expressroute and VNET gateways
• Infrastructure as Code Management - Terraform, Azure ADO (desirable)

Salary (Rate): undetermined

City: City of London

Country: UK

Working Arrangements: on-site

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT