Key Responsibilities
- Contribute to continuous improvement across platform, delivery, and operational practices.
- Help reduce operational risk across the core cloud platform.
- Support demand planning and delivery by working closely with product owners and stakeholders.
- Provide guidance and best practice to application teams adopting cloud platforms.
- Assist in maintaining operational commitments, including managing support tickets and resolving issues.
Skills & Experience
- Experience with AWS or Azure and cloud-native architectures
- Knowledge of Infrastructure-as-Code (IaC); Terraform experience is beneficial
- Experience with building and hardening Windows and RHEL Golden Images
- Strong analytical and problem-solving skills, with understanding of operational support processes
- Scripting or automation experience (eg Python, PowerShell, Bash, or tools like Ansible, Puppet, Chef)
- Strong communication skills and ability to collaborate across technical teams