AWS Cloud Engineer
Posted 3 days ago by TEKsystems
Negotiable
Undetermined
Undetermined
London, United Kingdom
Summary: The role of an Amazon Connect Engineer involves contributing to the development and implementation of contact centre solutions for a leading healthcare provider. The engineer will work within a team to build and deploy robust solutions utilizing Amazon Connect and various AWS services. Responsibilities include developing components, troubleshooting issues, and expanding knowledge of AWS technologies. The position offers opportunities for collaboration and innovation in a cloud-based environment.
Key Responsibilities:
- Develop, test, and deploy components of contact centre solutions under the guidance of senior engineers and architects.
- Utilise knowledge of AWS services such as Lambda, DynamoDB, S3, SNS, Lex, Bedrock, API Gateway, and Pinpoint to support contact centre solution development.
- Gain proficiency in Amazon Connect features, including contact flows, agent desktops, and routing.
- Learn and utilise AWS CDK for infrastructure as code to streamline deployment processes.
- Troubleshoot and resolve technical issues.
- Continuously expand knowledge of Amazon Connect, AWS services, and contact centre technologies.
Key Skills:
- Basic understanding of cloud computing and contact centre concepts.
- Exposure to AWS services and architecture.
- Strong problem-solving and analytical skills.
- Attention to detail and ability to follow instructions.
- Experience with scripting languages such as Python and JavaScript.
- Experience with performance and load testing of managed services.
Salary (Rate): 600.00
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT