Specialist AV Event Services Technician
London | 5 Days Per Week Onsite | Global Law Firm
The Role
You will be responsible for the delivery of seamless audio visual support across meeting rooms, conference facilities and large-scale events.
Working closely with internal stakeholders and senior business users, you will ensure all technology is prepared, tested and operating to the highest standards before and during meetings.
This is a hands-on role requiring strong technical troubleshooting skills, excellent customer service and the ability to remain calm under pressure while supporting business-critical events.
Key Responsibilities
- Provide technical support for meetings, conferences, boardroom sessions and live events.
- Set up, operate and troubleshoot AV, video conferencing and collaboration technologies.
- Support hybrid, virtual and in-person events from preparation through to completion.
- Conduct pre-event testing and room readiness checks.
- Manage meeting requests and support tickets whilst maintaining excellent service levels.
- Work closely with presenters and event organisers to ensure a first-class user experience.
- Support offsite events when required and assist with equipment maintenance and inventory management.
Essential Skills & Experience
- Previous experience within corporate AV, event technology or technical support environments.
- Strong understanding of Microsoft Teams, Zoom, Webex and collaboration technologies.
- Experience supporting conference room technology, video conferencing systems and integrated AV environments.
- Knowledge of AV signal flow, troubleshooting and hardware support.
- Excellent communication and stakeholder management skills.
Additional Skills Required
- Hands-on experience with Blackmagic Design vision mixing systems.
- Good working knowledge of Crestron control systems.
- Experience supporting Cisco collaboration and conferencing technologies.
- Familiarity with digital audio mixing desks.
- Experience using TMS for call scheduling and call building.
- Comfortable supporting executive-level and client-facing events.
Working Pattern
This role is 100% onsite in Central London, Monday to Friday.
The shift pattern operates on a rotating basis:
07:30 - 16:00
09:30 - 18:00
Shifts rotate on a twice-weekly rolling schedule.
Whats on Offer
- Opportunity to work within a globally recognised law firm.
- Exposure to high-profile international meetings and events.
- Modern AV and collaboration technology environment.
- Collaborative and professional team culture.
- Competitive daily rate/salary depending on experience.
If you re an experienced AV professional with strong event support expertise and a passion for delivering exceptional customer service, we'd love to hear from you.
Please note: this position requires five days per week onsite attendance and is not suitable for remote or hybrid working arrangements.