AV/Desktop Support Analyst - Teams, Zoom, Windows, M365 - Contract
Central London | £220-£260/day Inside IR35 | 12 months | Fully onsite.
We require an experienced AV/Desktop Support Analyst (Level 1.5) for a 12-month contract with an international professional services organisation.
This hands-on position combines corporate Audio Visual (AV), video conferencing and meeting-room support with 1st Line/Level 1.5 Windows desktop and Microsoft 365 end-user support. The balance between the two will vary depending on business needs.
Essential Skills for the AV/Desktop Support Analyst role:
- Corporate AV, meeting-room and live video conferencing support.
- Microsoft Teams, Zoom, displays, microphones, cameras and AV troubleshooting.
- Windows 10/11, Microsoft 365, Outlook, Excel and general desktop support.
- Laptop/PC hardware, peripherals and basic connectivity troubleshooting.
- Strong face-to-face customer service and VIP/executive support experience.
- Ability to switch comfortably between AV and desktop IT responsibilities.
- Experience working in similar professional services, large corporate environments ideally.
Working arrangements:
Five days onsite in Central London, with rotating shifts between 7:00am-3:30pm and 10:30am-7:00pm. No hybrid or remote working.
Contract:
12 months initially, with potential extensions. £220-£260 per day, Inside IR35 (umbrella).
Rate:
£260/day
Location:
London
IR35 Status:
Inside
Remote Status:
Onsite
Industry:
IT
Seniority Level:
Mid-Level