Summary: The Atlassian Solution Architect role at Whitehall Resources involves serving as a Subject Matter Expert on Atlassian products, particularly Jira and Confluence. The position requires designing and implementing tailored IT solutions for clients, focusing on best practices in ITIL and ITSM. Additionally, knowledge of GitHub migrations is advantageous for this role. The architect will also be responsible for creating high-level designs and integration strategies.

Key Responsibilities:

• Integration guardrails, including the use of API monitoring/EMP.
• Design decisions on instance structure/strategy, such as one instance per area or one for the client.
• Production of High-Level Design (HLD) based on reference architecture from Atlassian and GitHub.
• Architect and implement solutions for Jira Service Management (JSM) based on ITIL and ITSM best practices.

Key Skills:

• Experience configuring and integrating ITSM solutions (Jira Service Management, Confluence).
• Strong communication and relationship management skills.
• Self-driven, eager to learn, and passionate about exploring new technologies.

Salary (Rate): undetermined

City: London

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT