Summary: The Atlassian Solution Architect role involves serving as a Subject Matter Expert on Atlassian products, particularly Jira and Confluence, while also engaging in client IT landscapes to deliver tailored solutions. The position requires designing integration strategies and producing high-level designs for ITSM solutions based on best practices. Candidates should possess strong communication skills and a passion for new technologies. Knowledge of GitHub migrations is considered an advantage.

Key Responsibilities:

• Integration guardrails, including the use of API monitoring and EMP.
• Design decisions on instance structure and strategy.
• Production of High-Level Design (HLD) and implementation of solutions for Jira Service Management (JSM) based on ITIL and ITSM best practices.

Key Skills:

• Experience configuring and integrating ITSM solutions (Jira Service Management, Confluence).
• Strong communication and relationship management skills.
• Self-driven, eager to learn, and passionate about exploring new technologies.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT