Associate HR Business Partner

MPI requires an Associate HR Business Partner, for our client based in Birmingham

Title: Associate HRBP

Rate: £23.00 - £25.00 per hour PAYE

Location: Birmingham

Department: People Services

Duration: ASAP until 27th March 2026

Hybrid: Weds and Thurs in the office

Working Hours: 35 hours per week

Interview process: 2 stage panel interviews

Key responsibilities:

• To act as an internal consultant, contracting on key activity required by the Division.
• Effective growth and management of a key relationships within the business and/or the wider HR Team to enable swift and accurate response to requests for support.
• To proactively highlight or support on complex queries, and requests received by the divisional team, ensuring they are either resolved or managed appropriately.
• To understand what is important to the Division and their Business Leaders, through being visible and present within both the HR, and wider business environment.
• Keep a focus on continuous improvement opportunities, and take accountability for developing options to resolve; or set out proposals and options to improve.
• Use internal agreed escalation paths to proactively deal with queries from the divisions.
• To ensure collaboration across the Divisional team and/or People Services to promote a culture of continuous improvement, and share/learn from each other.
• For roles embedded in People Services, responsible for raising profile of People Services, helping the business to understand routes into HR by being an advocate for our digital and self-service approach.
• Accountable for the delivery of quality and timely work, which meets or exceeds the businesses expectations.
• To provide internal support within the wider HR and/or People Services team for activities linked to the wider BBC HR agenda.
• To foster a culture of service excellence, role-modelling this and coaching team to deliver customer focus and management of expectations.
• Use data and analytics to measure the effectiveness people solutions and understand the landscape for further improvement.
• Work collaboratively with colleagues across HR team, facilitating two-way communication between the business, translating business requirements and needs back into the HR and/or People Services function.
• Actively look to embed knowledge transfer both within the division being supported, the divisional support team or the wider HR team.
• Be an ambassador for the function and represen tHR internally and externally (as appropriate).

Essential

• Strong HR Advisor or BP experience
• Experience of working in complex / matrix structures
• Experience of working in complex / matrix structures
• Able to harness IT tools and systems to enable your performance
• Able to demonstrate effective interpersonal skills and ability to develop, maintain and enhance relationships with a variety of contacts; strong influencing and persuading skills
• Analytical skills and the ability to resolve logistically complex problems
• Compares and contrasts situations and information, identifying patterns and trends which inform subsequent decisions
• Creates a sense of team spirit, encouraging shared ownership of objectives and deliverables
• Be a role model
• Use of process improvement tools and their application
• Ability to grow productive and meaningful relationships within the business and HR teams
• Self-generate development opportunities and take ownership for own career growth

Desirable

• Prior experience of working with people systems (such as SAP)
• Prior experience of working in a centralised / shared service centre environment (for roles embedded in People Services)
• Experience of delivering a HR Partnering approach