Assistant Underwriter
Posted 1 day ago by Eames Consulting
Negotiable
Undetermined
Undetermined
Birmingham, United Kingdom
Summary: The Assistant Underwriter (Digital) role is a 12-month fixed-term contract within a digital insurance team, focusing on underwriting support. The position involves collaborating with various internal teams and providing service to brokers and clients through digital platforms. Candidates will gain exposure to a wide range of insurance processes while developing their underwriting experience. This role is ideal for motivated individuals looking to advance their careers in insurance services.
Key Responsibilities:
- Provide efficient and effective service to brokers and clients through digital platforms.
- Handle customer interactions accurately and within agreed Service Level Agreements (SLAs).
- Collaborate with internal teams such as Claims, Finance, Compliance, and Management Services on portfolio matters.
- Support other team members to meet service and quality standards.
- Produce management information, reports, and presentations for senior managers and underwriters.
- Build and maintain professional relationships with brokers and clients.
- Support broker onboarding and training to encourage self-sufficiency on digital platforms.
- Identify opportunities to improve service and customer experience.
Key Skills:
- Previous insurance experience.
- Administrative or Customer Service experience advantageous.
- Accurate, numerate, and detail-oriented.
- Good working knowledge of MS Office, including spreadsheets.
- Experience in accurate, high-volume data entry advantageous.
Salary (Rate): undetermined
City: Birmingham
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Join a forward-thinking digital insurance team and develop your underwriting experience.
Our client is seeking a Digital Service Assistant Underwriter on a 12-month fixed-term contract. This is an exciting opportunity to work closely with underwriting teams, support brokers and clients via digital platforms, and gain exposure to a wide range of insurance processes.
The Role- As a Digital Service Assistant Underwriter, you will provide efficient and effective service to brokers and clients through digital platforms. Key responsibilities include:
- Handling customer interactions accurately and within agreed Service Level Agreements (SLAs)
- Collaborating with internal teams such as Claims, Finance, Compliance, and Management Services on portfolio matters
- Supporting other team members to meet service and quality standards
- Producing management information, reports, and presentations for senior managers and underwriters
- Building and maintaining professional relationships with brokers and clients
- Supporting broker onboarding and training to encourage self-sufficiency on digital platforms
- Identifying opportunities to improve service and customer experience
- Access to internal learning platforms and external qualification sponsorship
- Mentorship opportunities
- Exposure to a wide range of insurance products and digital services
- Opportunity to work in a team-focused, professional environment
- Previous insurance experience
- Administrative or Customer Service experience advantageous
- Accurate, numerate, and detail-oriented
- Good working knowledge of MS Office, including spreadsheets
- Experience in accurate, high-volume data entry advantageous
This is a unique chance to gain hands-on experience in underwriting support while contributing to a team that values collaboration, innovation, and continuous improvement. If you are motivated, professional, and enthusiastic about developing your career in insurance services, this role is for you.
Apply now to be considered for this opportunity.
Eames Consulting is acting as an Employment Business in relation to this vacancy.