Summary: This role offers a unique opportunity to work as an Assistant Technical Officer (ATO) while pursuing a BSc in Audiology at Northampton General Hospital. The position involves hands-on training in audiology, including basic hearing aid repairs, patient guidance, and coordination of clinic operations. The successful candidate will engage in both practical and academic learning over a five-year apprenticeship, ultimately qualifying as an Audiologist. This full-time role emphasizes collaboration within a diverse healthcare environment.

Key Responsibilities:

• Perform basic hearing aid repairs and maintenance.
• Offer advice to patients and their families regarding deafness and amplification.
• Support audiologists in clinic as required.
• Meet and greet patients upon arrival in the department.
• Record, monitor, and audit hearing aid repairs and consumables.
• Coordinate maintenance and calibration of the test environment.
• Maintain adequate stock levels for clinics.
• Update the Patient Management system (Auditbase) for accurate patient records.
• Engage in service development and improvement affecting patient care.
• Be aware of safeguarding issues and adhere to local procedures.
• Liaise with other hospital departments and healthcare agencies as needed.
• Provide cross-cover within the team during busy times.
• As the apprenticeship progresses, perform basic audiometry, hearing aid fittings, and detailed history taking.

Key Skills:

• Direct experience working in a role dealing with the public.
• Awareness of the impact of hearing loss on patients and their families.
• NVQ3 or equivalent level of education, training, or experience.
• Good IT skills and attention to detail.
• Clear communication skills.
• Ability to prioritize and organize workload in a busy environment.
• Able to work autonomously and as part of a team.
• Excellent interpersonal skills with sensitivity and empathy.

Salary (Rate): undetermined

City: Northampton

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other