Assistant Manager

Title: Associate Consultant

Salary Range: £40000-£45000 (depending on experience)

Contract Length: 6 months with possibility of Extension

Location: 2-3 days a week onsite in London

Role Profile: We are looking for a proactive and organised individual to join our Deloitte Managed Solutions team. You will support our clients with the day-to-day running of end-to-end customer facing operations, providing operations, project management, business analysis and PMO support to help our clients deliver outcomes efficiently and to a high standard. The ideal candidate will have strong written and verbal communication skills, a desire to take on responsibility, and the confidence to work independently with multiple stakeholders. Candidates with 2+ years’ relevant experience in Financial Services, Government & Public Services or Energy are encouraged to apply.

Key Skills & Attributes:

• Core Professional Attributes: An organised and driven individual who is responsive to feedback, works effectively in teams, and proactively takes ownership to deliver high-quality outputs with minimal oversight.
• Written & Verbal Communication Skills: Excellent written and verbal communication skills, including the ability to produce clear documentation and present updates and recommendations to a range of stakeholders.
• Operations: Experience working in operational teams (ideally within a target-driven environment) and confident using data/MI to monitor and manage performance, identify issues, and support continuous improvement. Management experience in operations is beneficial but not essential.
• Project Management & Business Analysis: Experience supporting projects or operational initiatives end-to-end, including gathering requirements, structuring work, tracking actions and risks, and reporting progress through to completion. Relevant qualifications are beneficial but not essential.
• Sector & Delivery Experience: 2+ years’ experience working in regulated and/or complex environments such as Financial Services, Government & Public Services, or Energy is desirable. This includes a good understanding of the operational processes and governance typical of these industries.
• Stakeholder Management: Confidence interacting with multiple stakeholders, managing competing requests, and communicating priorities, risks and dependencies effectively to drive collective performance.
• Risk & Controls: Understanding of risk management approaches and common tools such as RAID logs, issue management and control tracking is desirable.
• Documentation & Visualisation: Experience creating high-quality presentations and process maps to support decision-making and operational improvement is desirable.

Applicants will be expected to travel occasionally for client engagements (primarily UK-based), which may include short notice visits aligned to delivery needs. The role also involves spending regular time in our London office to collaborate face-to-face with the wider team and build relationships with key stakeholders. We are committed to developing our people and are looking for an individual who can progress as the team grows. We find that in-person collaboration accelerates knowledge sharing and professional growth, so a willingness to attend the office is highly valued.