Assistant Desktop Analyst
Posted 2 weeks ago by Haystack
£18 Per hour
Undetermined
Onsite
Sheffield, England, United Kingdom
Summary: The Assistant Desktop Analyst role in Sheffield involves supporting frontline emergency services through hands-on IT tasks, including hardware deployments and troubleshooting. The position requires managing the lifecycle of IT assets and collaborating with senior technical teams to resolve issues. This role offers a unique opportunity to gain experience in a mission-critical IT environment. Candidates should have proven IT hardware experience and a proactive approach to problem-solving.
Key Responsibilities:
- Lead the deployment of desktop equipment, laptops, and mobile devices as part of a major regional asset replacement programme.
- Perform full software builds and imaging on laptops and desktops to ensure technical readiness for field officers.
- Manage the end-to-end lifecycle of IT assets, from initial configuration in the CMDB to secure equipment disposal.
- Deploy and provide technical troubleshooting for specialized hardware, including Body Worn Video (BWV) cameras.
- Collaborate directly with Senior IT Technical Teams to resolve complex hardware and software connectivity issues.
Key Skills:
- Proven experience in building, deploying, and troubleshooting IT hardware (Laptops, Desktops, and Mobile Devices).
- Proficiency with the Microsoft Office 365 Suite and a solid understanding of OS deployment principles.
- Must possess a valid UK Driving Licence with the ability to travel between regional sites.
- High level of residency compliance (3+ years continuous UK residency) to meet strict Police Vetting Criteria.
- Exceptional interpersonal skills for stakeholder engagement and a proactive "can-do" attitude toward technical problem-solving.
Salary (Rate): £18 hourly
City: Sheffield
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Assistant Desktop Analyst | Sheffield | On-site | £15 - £18/day
We're working with a leading public safety and law enforcement organisation on this exciting opportunity. Kick-start your IT career by joining a high-impact Information Services team dedicated to supporting frontline emergency services. You will be hands-on with large-scale hardware deployments, troubleshooting mission-critical equipment, and mastering asset management in a fast-paced, secure environment.
The Role
- Lead the deployment of desktop equipment, laptops, and mobile devices as part of a major regional asset replacement programme.
- Perform full software builds and imaging on laptops and desktops to ensure technical readiness for field officers.
- Manage the end-to-end lifecycle of IT assets, from initial configuration in the CMDB (Configuration Management Database) to secure equipment disposal.
- Deploy and provide technical troubleshooting for specialized hardware, including Body Worn Video (BWV) cameras.
- Collaborate directly with Senior IT Technical Teams to resolve complex hardware and software connectivity issues.
What You'll Need
- Proven experience in building, deploying, and troubleshooting IT hardware (Laptops, Desktops, and Mobile Devices).
- Proficiency with the Microsoft Office 365 Suite and a solid understanding of OS deployment principles.
- Must possess a valid UK Driving Licence with the ability to travel between regional sites.
- High level of residency compliance (3+ years continuous UK residency) to meet strict Police Vetting Criteria.
- Exceptional interpersonal skills for stakeholder engagement and a proactive "can-do" attitude toward technical problem-solving.
What's On Offer
- Competitive hourly rate of £15 - £18 per hour in a full-time, stable contract role.
- Unique opportunity to gain experience within a mission-critical emergency services IT environment.
- Exposure to enterprise-level asset management and large-scale hardware rollout projects.
- A supportive team culture that values professional development and technical growth.
Apply via Haystack today!