Asset and Compliance Data Support Officer

About the Role

An exciting opportunity has arisen for an experienced and detail-focused Asset and Compliance Data Support Officer to join a busy Housing Management team within a leading London local authority.

Reporting to the Asset and Compliance Data Manager, you will play a key role in supporting the delivery of the council's asset management and compliance programmes. The post will focus on data collection, analysis, reporting, and maintaining high-quality asset and compliance information to support strategic decision-making and service improvement.

Key Responsibilities

• Support the administration and delivery of the residential stock condition survey programme.
• Allocate survey work to contractors and external surveyors and coordinate access arrangements with residents.
• Analyse and monitor housing asset data to identify compliance issues, HHSRS hazards, and non-decent home components.
• Produce performance reports and exception reporting to support operational and strategic decision-making.
• Maintain and update databases, records, filing systems, and asset information.
• Assist with statutory returns, housing activity reports, and performance monitoring.
• Support asset management projects, housing improvement initiatives, and transformation programmes.
• Liaise with internal teams, contractors, residents, and external stakeholders to ensure effective service delivery.

About You: We are looking for candidates who can demonstrate:

Essential Knowledge & Experience

• Knowledge of data governance and data quality management.
• Experience analysing complex datasets to support decision-making and organisational development.
• Strong understanding of data security and GDPR principles.
• Experience of maintaining accurate records and performance data.
• Ability to work effectively within a team environment.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.

Desirable Experience

• Experience working within local government, social housing, or a similar public sector environment.
• Understanding of housing compliance, asset management, Decent Homes standards, or housing regulations.
• Awareness of housing policy and local authority service delivery.

Skills Required

• Excellent IT skills, including Microsoft Office and Outlook.
• Experience using reporting and data analysis tools, with Power BI highly desirable.
• Ability to analyse information and present findings to a variety of audiences.
• Strong customer service and resident liaison skills.
• Excellent written and verbal communication skills.