ASB Legal Officer
Summary: The ASB & Legal Officer role involves managing a diverse caseload of tenants and addressing tenancy breaches while providing support to residents. The position requires collaboration with internal teams and external agencies to resolve issues effectively. This temporary role is based in Liverpool and offers a competitive hourly rate. The ideal candidate will have experience in social housing and a strong understanding of tenancy legislation.
Key Responsibilities:
- Managing a varied caseload of general needs tenants based throughout Liverpool, Wirral, Knowsley, Sefton & St Helens.
- Conducting estate inspections and tenancy audits.
- Addressing tenancy breaches and supporting residents to sustain their tenancies.
- Handling ASB cases and escalating further where appropriate.
- Working collaboratively with internal teams and external agencies to resolve issues.
- Providing excellent customer service and ensuring residents feel supported and informed and most of all, safe.
Key Skills:
- Previous experience in an ASB focused role within Social housing.
- Strong knowledge of tenancy legislation and best practice.
- Confident communication skills and the ability to manage challenging situations.
- A proactive, organised approach with the ability to work independently.
- Previous Legal assistance experience having worked on witness statements and proportionality assessments.
- Good Knowledge of equality impact.
- Access to a vehicle is desirable as you will be travelling to client sites but not essential.
Salary (Rate): £27.00 Hourly
City: Liverpool
Country: UK
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Your new companyHays Social Housing team is working exclusively with a well known Liverpool based housing provider who is seeking a confident and proactive ASB & Legal Officer to join their team on a temporary 3-month basis.Your new role
- Managing a varied caseload of general needs tenants based throughout Liverpool, Wirral, Knowsley, Sefton & St Helens.
- Conducting estate inspections and tenancy audits
- Addressing tenancy breaches and supporting residents to sustain their tenancies
- Handling ASB cases and escalating further where appropriate
- Working collaboratively with internal teams and external agencies to resolve issues
- Providing excellent customer service and ensuring residents feel supported and informed and most of all, safe.
What you'll need to succeed
- Previous experience in an ASB focused role within Social housing
- Strong knowledge of tenancy legislation and best practice
- Confident communication skills and the ability to manage challenging situations
- A proactive, organised approach with the ability to work independently
- Previous Legal assistance experience having worked on witness statements and proportionality assessments.
- Good Knowledge of equality impact
- Access to a vehicle is desirable as you will be travelling to client sites but not essential.
What you'll get in returnExcellent hourly rate up to £23.91 per hour PAYE
Option to be paid via umbrella organisation if wanted
Weekly pay
Miles reimbursed
Potential for extended opportunities
A role that makes a difference!
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact Lauren Corkill for more details on live roles.
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