AR, Legal & Contracts Administrator

WHO WE ARE: At CloserStill, we strive to deliver the best. We’re on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow. Operating across five regions, we power over 200 market-leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure. But what truly sets us apart is our people. Our teams are diverse, driven, and united by a shared commitment to excellence. Rooted in our core values of ownership, empathy, teamwork, integrity, and determination, we empower every employee to grow, shape their own path and make a meaningful impact. Joining CloserStill means being part of something bigger - not just building events, but creating opportunities, connections, and lasting value for the communities we serve.

WHO WE ARE LOOKING FOR: We’re looking for a proactive and detail-oriented AR, Legal & Contracts Administrator to join our Coventry-based team. This role is ideal for someone who thrives in a fast-paced environment and enjoys variety in their day-to-day work — from managing contracts and supporting legal processes to assisting with insurance and general accounts receivable administration. You’ll play an important role in helping the business operate smoothly and efficiently, supporting teams across Sales, Finance, and Legal, and ensuring our processes are compliant and well-documented.

THE ROLE: As the AR, Legal & Contracts Administrator, you’ll take ownership of several key areas within the Accounts Receivable function, including contracts, legal administration, insurance management, and general finance support.

Key Responsibilities:

• Contracts: Manage the contracts inbox, ensuring it remains up to date. Review contractual agreements and terms & conditions. Work closely with customers, sales teams, and portfolio directors to resolve challenges. Join customer calls to support resolution discussions. Support the continual improvement of contracts, order forms, and T&Cs. Maintain an organised tracking system to avoid repeated issues.
• Legal: Manage the legal inbox and ensure it’s regularly updated. Liaise with external solicitors to resolve legal cases. Keep sales teams informed of ongoing actions and outcomes. Maintain the legal case tracker and record all live and closed cases. Track and approve legal costs and invoices from solicitors.
• Insurance: Manage insurance documentation for each show and maintain a clear record system. Attend monthly meetings with insurance agents. Reconcile invoices and raise credits where customers provide insurance proof. Work with agents to continually improve and streamline processes.
• General AR Administration: Complete complex vendor forms and assist the credit control team with setting up portals and registering invoices. Support Other Ad-hoc Administrative And Finance Tasks As Required.

ABOUT YOU: You’ll be an organised, proactive individual with excellent communication skills and a keen eye for detail. You’ll have the confidence to liaise across departments and the ability to balance multiple priorities effectively.

Skills and Competencies:

• Excellent written and verbal communication skills, with the ability to liaise at all levels.
• Strong negotiation and dispute resolution skills.
• Exceptional attention to detail and accuracy.
• Able to work well under pressure and meet tight deadlines.
• A basic understanding of contract law (full training will be provided).
• Strong MS Excel skills (including pivot tables and vlookups).

We do not offer sponsorship for this role CloserStill Media reserves the right to request a DBS or credit check should the role require it.

DIVERSITY AND INCLUSION: CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation. We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at hr@closerstillmedia.com.