Approved Premises Manager (SPO), North East (Ref: 6942)

This position can be based at the following locations: NPS 13 The Crescent Middlesbrough, TS5 6SG, NPS Cuthbert House Gateshead, NE8 2SH, NPS Nelson House Middlesbrough, TS6 6LZ, NPS Pennywell House Approved Premises Sunderland, SR4 8DS

Job Summary Please refer to job description.

Job Description Overview of the job This is a management role within the National Probation Service (NPS). The job holder will be responsible for managing an Approved Premises (AP). They will manage the practice of AP staff within the designated site and ensure the effective management of risk posed by resident offenders.

Summary The jobholder will manage the efficient and effective operation of the AP. They will supervise AP staff to ensure compliance with NPS strategy for use of AP. They will create and maintain a safe environment ensuring the safety of staff, residents, the public and the premises. They will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. The AP Manager will be expected to participate in an out-of-hours standby duty rota.

Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties:

• To provide effective management and leadership to the team
• To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
• To ensure that all team resources, are deployed efficiently and effectively.
• To ensure that staff can efficiently and effectively meet the requirements of the NPS’ contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
• To access, interpret, analyse and apply performance data pro-actively in order to improve function/team performance, evaluate practice and deliver organisational aims
• To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
• To ensure that AP staff manage risk appropriately, and meet all public protection standards and targets
• To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
• To ensure that AP staff manage self-harm, wellbeing and social care needs of residents, and carry out First Aid as necessary in the case of injury or self- harm
• To promote a culture of innovation and continuous improvement to service delivery
• To manage financial resources as delegated by the AP Area Manager
• In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
• To facilitate effective communication between the AP management team and internal and external partners
• To respond positively to the concerns of neighbours and the community local to the AP.
• To undertake ‘stand-by’ duties and participate in the ‘out-of-hours’ rota, responding to issues as appropriate
• To ensure the effective functioning of contracts for staffing, facilities and estates as delegated by the AP Area Manager
• As a member of the AP Management Team, to play an active part in the corporate management of the NPS as necessary
• Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
• To undertake specific areas of responsibility as delegated by the Area Manager and any other duties as appropriate commensurate with the grading of the post
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
• To work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties:

• To provide effective management and leadership to the team
• To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
• To ensure that all team resources, are deployed efficiently and effectively.
• To ensure that staff can efficiently and effectively meet the requirements of the NPS’ contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
• To access, interpret, analyse and apply performance data pro-actively in order to improve function/team performance, evaluate practice and deliver organisational aims
• To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
• To ensure that AP staff manage risk appropriately, and meet all public protection standards and targets
• To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
• To ensure that AP staff manage self-harm, wellbeing and social care needs of residents, and carry out First Aid as necessary in the case of injury or self- harm
• To promote a culture of innovation and continuous improvement to service delivery
• To manage financial resources as delegated by the AP Area Manager
• In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
• To facilitate effective communication between the AP management team and internal and external partners
• To respond positively to the concerns of neighbours and the community local to the AP.
• To undertake ‘stand-by’ duties and participate in the ‘out-of-hours’ rota, responding to issues as appropriate
• To ensure the effective functioning of contracts for staffing, facilities and estates as delegated by the AP Area Manager
• As a member of the AP Management Team, to play an active part in the corporate management of the NPS as necessary
• Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
• To undertake specific areas of responsibility as delegated by the Area Manager and any other duties as appropriate commensurate with the grading of the post
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
• To work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

Person specification Please Refer To Job Description.

Licences Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility. Diploma in Probation Studies, Diploma in Social Work (with Probation Option) CQSW (with Probation Option)

Behaviours We'll assess you against these behaviours during the selection process:

• Leadership
• Developing Self and Others
• Making Effective Decisions
• Managing a Quality Service

Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Annual Leave Public Holidays Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in a new window) checks. Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in a new window) checks.

Nationality requirements This Job Is Broadly Open To The Following Groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)

Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

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Contact point for applicants Job Contact : Name : SSCL Recruitment Enquiries Team Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk Telephone : 0345 241 5358 Recruitment team Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: