Applications lead
Posted 1 week ago by Raynet Recruitment
£30 Per hour
Inside
Undetermined
Bath, Bath and North East Somerset
Summary: The Applications Lead role is a 12-month contract focused on supporting and developing the Liquidlogic application within the social care sector. The position requires collaboration with stakeholders to translate business requirements into technical solutions while ensuring the reliability and security of application systems. The candidate will also supervise junior colleagues and external contractors, providing technical guidance and mentorship. Strong organizational and communication skills are essential for managing a complex workload and interacting with non-technical audiences.
Key Responsibilities:
- Support and develop the Liquidlogic application.
- Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
- Maintain the reliability, performance, and security of application systems.
- Manage escalations to external suppliers and ensure issues are resolved.
- Plan and manage system upgrades.
- Represent the department at external meetings, user groups, and forums.
- Supervise junior colleagues and external contractors, ensuring clarity in roles and quality of work.
Key Skills:
- Degree in a relevant subject or equivalent knowledge and experience in strategic development.
- ITIL v4 Qualification.
- Agile Foundation certificate.
- Experience in social care (Adults, Children, or Education).
- Expertise in ITIL frameworks and best practices.
- Strong organizational skills and ability to manage complex workloads.
- Excellent communication and interpersonal skills.
- Proactive and creative problem-solving abilities.
- Strong team player with mentorship capabilities.
Salary (Rate): £30.25/hour
City: Bath
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
12 month contract
Specific Qualifications & Level:
- Degree in a relevant subject or be able to demonstrate equivalent knowledge, skills, and proven experience of strategic development in the related service area
- ITIL v4 Qualification
- Agile Foundation certificate Specific Knowledge & Experience
Knowledge & Expertise
- Experience of supporting and developing the Liquidlogic application.
- Expert in an area of Social care- Adults, Childrens or Education.
- Proven experience in collaborating with stakeholders to understand. business requirements and translating them into technical solutions.
- An In depth knowledge of ITIL frameworks and best practices.
- Strong expertise in maintaining the reliability, performance, and security of application systems.
- Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution.
- Proficiency of planning and managing system upgrades.
Skills and Abilities
- Highly organised with the ability to manage and prioritise a varied and complex workload where there are likely to be conflicting demands
- Customer focused with strong communication and interpersonal skills, being able to impart technical information clearly and succinctly to a non-technical audience.
- The ability to be proactive, think creatively and identify development opportunities
- Strong team player who with a collaborative work style who can provide technical guidance and mentorship to other team members
Role Dimensions
- Represent the department as required at external meetings, user groups and forums
- Supervise junior colleagues and external contractors where appropriate, ensuring that they understand their role, tasks, timescales and the quality of work required