Applications Analyst

Role Responsibilities

• Provide responsive application support and resolve incidents within SLAS.
• Analyse, test, and maintain applications while contributing to upgrades and enhancements.
• Collaborate with 3rdlevel support and external vendors to drive resolutions
• Build strong working relationships across teams and deliver excellent customer service.
• Document processes, share knowledge, and support continuous improvement.

To be successful in this role, you will need to have:

• Tertiary qualification in computer science/technology or equivalent
• 3+ Years IT experience in application support and maintenance
• Strong troubleshooting skills and knowledge of Microsoft systems
• Experience with ITIL practices and process documentation
• Effective verbal and written communication skills
• Analytically minded
• Proactive team player with great initiative.

This is an exciting opportunity to add real value, support initiatives, and grow your expertise in a collaborative, forward-thinking environment. You will need to have a positive attitude and high energy levels to thrive in the dynamic role.

Due to the immediate requirement for this role, only local applicants already holding NZ Working rights will be considered.