Application Support Manager
Posted Today by Michael Page Technology
£500 Per day
Undetermined
Undetermined
City of London, UK
Summary: This role is a hands-on leadership position focused on managing the full lifecycle of banking applications, including development, support, and delivery. The Application Support Manager will oversee core systems, lead a small team, and ensure the provision of secure, reliable, and compliant technology solutions that support critical business operations within a well-established financial services organization in London.
Key Responsibilities:
- Oversee core banking application environments, including patching, EOD processing, and system performance
- Provide hands-on support for application failures and ensure rapid resolution
- Collaborate with infrastructure teams on system performance, backup, and recovery
- Lead and manage a team of developers and application support analysts
- Deliver software changes, projects, and BAU enhancements
- Plan and manage workloads, timelines, and resource allocation
- Ensure effective application support, incident management, and SLA adherence
- Implement monitoring, performance tuning, and optimisation strategies
- Manage vendor relationships and ensure third-party support continuity
- Oversee application upgrades, patches, and maintenance with minimal disruption
- Maintain documentation, configurations, and operational procedures
- Ensure compliance with security, audit, and regulatory standards
- Support business continuity and disaster recovery planning
- Provide reporting and updates to senior stakeholders and project teams
- Manage budgets for application support and development activities
Key Skills:
- Proven experience in application development and support management
- Strong knowledge of application lifecycle management, Agile, and DevOps practices
- Experience with incident management in complex technical environments
- Familiarity with core banking systems and enterprise platforms
- Experience with IBM Power Systems, AS/400, RPG, or COBOL is highly desirable
- Strong understanding of software development, testing, and documentation practices
- Experience with Microsoft Azure or cloud-based platforms
- Knowledge of ITIL or similar service management frameworks
- Strong leadership and team management experience
- Excellent problem-solving and decision-making skills
- Ability to manage multiple projects in a fast-paced environment
- Strong communication and stakeholder management skills
- Relevant degree in Computer Science, IT, or a related field
- Certifications such as PMP or Scrum Master are advantageous
Salary (Rate): £500 daily
City: City of London
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Finance
A hands-on leadership role responsible for managing the full lifecycle of banking applications, including development, support, and delivery. You will oversee core systems, lead a small team, and ensure secure, reliable, and compliant technology solutions that support critical business operations.
Client Details
This company is a well-established organisation in the financial services industry, known for its commitment to delivering innovative solutions and maintaining operational excellence. With a presence in London, it offers a professional environment that values technical expertise and effective management.
Description
- Oversee core banking application environments, including patching, EOD processing, and system performance
- Provide hands-on support for application failures and ensure rapid resolution
- Collaborate with infrastructure teams on system performance, backup, and recovery
- Lead and manage a team of developers and application support analysts
- Deliver software changes, projects, and BAU enhancements
- Plan and manage workloads, timelines, and resource allocation
- Ensure effective application support, incident management, and SLA adherence
- Implement monitoring, performance tuning, and optimisation strategies
- Manage vendor relationships and ensure third-party support continuity
- Oversee application upgrades, patches, and maintenance with minimal disruption
- Maintain documentation, configurations, and operational procedures
- Ensure compliance with security, audit, and regulatory standards
- Support business continuity and disaster recovery planning
- Provide reporting and updates to senior stakeholders and project teams
- Manage budgets for application support and development activities
Profile
A successful Application Development and Support Manager should have:
- Proven experience in application development and support management
- Strong knowledge of application lifecycle management, Agile, and DevOps practices
- Experience with incident management in complex technical environments
- Familiarity with core banking systems and enterprise platforms
- Experience with IBM Power Systems, AS/400, RPG, or COBOL is highly desirable
- Strong understanding of software development, testing, and documentation practices
- Experience with Microsoft Azure or cloud-based platforms
- Knowledge of ITIL or similar service management frameworks
- Strong leadership and team management experience
- Excellent problem-solving and decision-making skills
- Ability to manage multiple projects in a fast-paced environment
- Strong communication and stakeholder management skills
- Relevant degree in Computer Science, IT, or a related field
- Certifications such as PMP or Scrum Master are advantageous
Job Offer
- Competitive daily rate between GBP 450 and GBP 500.
- Interim contract central London
- Chance to contribute to impactful projects in the financial services industry.
- Professional and collaborative work environment.
If you are an experienced Application Development and Support Manager looking for your next challenge in London, we encourage you to apply today.