Application Support Engineer (L3/Lead)

Summary: The Application Support Engineer (L3/Lead) role involves providing advanced support for applications, likely requiring a blend of technical expertise and leadership skills. The position can be performed remotely or in a hybrid setup, indicating flexibility in work arrangements. The role is based in Charlotte, North Carolina, and focuses on resolving complex application issues.

Key Responsibilities:

• Provide Level 3 application support and troubleshooting.
• Lead and mentor junior support engineers.
• Collaborate with development teams to resolve application issues.
• Document and maintain support processes and procedures.
• Ensure timely resolution of incidents and service requests.

Key Skills:

• Strong knowledge of application support and troubleshooting.
• Experience in leading technical teams.
• Excellent problem-solving skills.
• Familiarity with relevant technologies and tools.
• Strong communication and interpersonal skills.

Salary (Rate): £53.00 hourly

City: Charlotte

Country: United States

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT