Application Support Engineer

Summary: The Application Support Engineer role at US3 Consulting involves providing 3rd line support for business-critical applications within a leading international energy company. The position requires strong technical skills and the ability to collaborate with internal teams and vendors to ensure effective incident resolution and continuous improvement. The role is contract-based, with a minimum duration of 6 months, and is hybrid, requiring in-office presence three days a week. Candidates must be based in or willing to relocate to Manchester, UK.

Key Responsibilities:

• Provide 3rd line application support, including incident triage, root cause analysis, and resolution
• Collaborate with internal teams and third-party vendors to meet SLA targets
• Proactively monitor and maintain application systems, updates, and patching
• Support technical design reviews and environment deployments for internal projects
• Maintain clear and up-to-date support documentation

Key Skills:

• Strong experience with Windows Server, IIS, and Active Directory
• Solid understanding of T-SQL or PL/SQL
• Familiarity with scripting (.NET, PowerShell)
• Proficient in using ITSM tools (e.g., ServiceNow, SCSM)
• Excellent communication and analytical problem-solving skills

Salary (Rate): undetermined

City: Manchester

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT