The Role: You will be involved in:
- Providing hands-on application support across critical production environments
- Troubleshooting application failures and identifying root causes
- Implementing solutions, including code fixes and SQL Scripting where required
- Supporting applications running across Windows Server and database environments
- Working with SQL Server and Oracle databases
- Liaising with development, infrastructure, DBA, network and technical support teams
- Working with Helpdesk teams and providing technical guidance and advice
- Supporting application releases and production rollouts
- Contributing to technical and design workshops
- Supporting application configuration and continuous improvement
- Following incident, problem and change management processes
- Supporting disaster recovery and non-production environments
- Producing T-SQL and PL/SQL scripts for data analysis and business requirements
- Supporting monitoring, logging and alerting improvements
- Communicating effectively with both technical and business stakeholders
Key Skills: We are particularly interested in candidates with:
- Fenergo CLM/Client Lifecycle Management experience
- Experience with Fenergo configuration
- Strong C#/.NET experience
- Strong T-SQL/SQL skills
- Experience supporting applications in production environments
- Experience working with SQL Server and/or Oracle
- Strong troubleshooting and root-cause analysis skills
- Experience working across development and application support teams
- Knowledge of Windows environments
- Experience with Agile delivery and CI/automation tools is advantageous
- Excellent communication skills with both technical and non-technical stakeholders
Fenergo CLM is highly desirable. Candidates without Fenergo will still be considered where they have strong Application Support experience combined with C#/.
NET and T-SQL.
Contract Details
Rate: £416 per day via Umbrella
Location: London
Working pattern: 3 days per week in the office
Contract: 6 months initially, with potential to roll up to 2 years
Role: Application Support/Production Support
Please note that the role may involve early morning or late-night support when required, as well as occasional weekend or bank holiday working.
If you have strong Application Support experience and particularly a background with Fenergo CLM, C#/.
NET and T-SQL, I'd be very interested in hearing from you.