Application Support Analyst - (Treasury Payments/Banking/SWIFT/Bloomberg/Bottomline/Kondor)
Posted 4 days ago by GIOS Technology
Negotiable
Undetermined
Hybrid
Manchester, England, United Kingdom
Summary: The Treasury Application Support Analyst role in Manchester involves providing advanced IT support for Treasury systems, ensuring high service availability and expert guidance. Responsibilities include incident management, system administration, and participation in strategic projects as a Subject Matter Expert. The position requires collaboration with business stakeholders and mentoring junior team members. The ideal candidate will possess strong technical expertise and a customer-focused approach.
Key Responsibilities:
- Provide Level 2/3 IT support for all Treasury applications, ensuring maximum uptime and service quality.
- Act as a Subject Matter Expert (SME) in project meetings, supporting the delivery of strategic initiatives.
- Administer and maintain SWIFT services, Treasury Management Systems, and associated payment platforms.
- Troubleshoot and resolve complex incidents, applying ITIL processes for incident, problem, and change management.
- Mentor and guide junior team members on systems, processes, and best practices.
- Collaborate with business stakeholders to ensure effective IT service delivery.
Key Skills:
- Technical Expertise: SWIFT Alliance & Gateway, SWIFT O2M, Crest, Kondor+ (or equivalent), Bloomberg, Bottomline GTX/TES/MMCF.
- Systems Knowledge: Unix, database development skills, payment systems administration.
- ITIL Processes: Incident, problem, and change management.
- Soft Skills: Strong problem-solving ability, customer-focused approach, mentoring experience, quick learner with a positive attitude.
Salary (Rate): undetermined
City: Manchester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
I am hiring for, Job Title: Treasury Application Support Analyst Location: Manchester, UK (Hybrid) Job Description: We are seeking an experienced Treasury Application Support Analyst to provide advanced IT support for key Treasury systems, ensuring high service availability and delivering expert guidance to team members. The role involves incident management, problem resolution, system administration, and participation in strategic projects as a Subject Matter Expert.
Key Responsibilities:
- Provide Level 2/3 IT support for all Treasury applications, ensuring maximum uptime and service quality.
- Act as a Subject Matter Expert (SME) in project meetings, supporting the delivery of strategic initiatives.
- Administer and maintain SWIFT services, Treasury Management Systems, and associated payment platforms.
- Troubleshoot and resolve complex incidents, applying ITIL processes for incident, problem, and change management.
- Mentor and guide junior team members on systems, processes, and best practices.
- Collaborate with business stakeholders to ensure effective IT service delivery.
Key Skills & Experience:
- Technical Expertise: SWIFT Alliance & Gateway, SWIFT O2M, Crest, Kondor+ (or equivalent), Bloomberg, Bottomline GTX/TES/MMCF.
- Systems Knowledge: Unix, database development skills, payment systems administration.
- ITIL Processes: Incident, problem, and change management.
- Soft Skills: Strong problem-solving ability, customer-focused approach, mentoring experience, quick learner with a positive attitude.