Application Support Analyst
Posted 1 week ago by GXO Logistics, Inc.
£32,000 Per year
Undetermined
Undetermined
Trafford Park, England, United Kingdom
Summary: The role of Application Support Analyst at GXO involves managing and leading a team to foster a positive work culture while ensuring effective incident resolution and ticket management. The position is based in Manchester and is offered as a 12-month fixed-term contract with rotating shifts. Candidates should possess experience in a warehouse setting and have basic IT knowledge, with familiarity in DLx WMS and SQL being desirable. The role emphasizes collaboration with stakeholders and problem-solving skills to facilitate smooth project implementations.
Key Responsibilities:
- Manage and lead a team to create a strong team culture.
- Collaborate closely with stakeholders across the organization.
- Ensure timely incident resolution and effective management of tickets.
- Understand new technical solutions and facilitate smooth transitions for WMS project implementations.
- Use analytical and problem-solving skills to address challenges and guide investigations.
Key Skills:
- Previous experience working in a warehouse setting.
- Basic knowledge of IT concepts.
- Strong problem-solving skills.
- Familiarity with DLx WMS and SQL is desired.
Salary (Rate): £32,000.00 yearly
City: Manchester
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Are you currently working as an Application Support Analyst? Are you ready to step into a fresh and exciting role? Want to work for one of the biggest names in logistics, where we value our staff and their contributions? Look no further, we have the role for you. Here at GXO, we are currently recruiting for an Applications Support Analyst to join our team on our central team in Manchester. As a Application Support Analyst you will be responsible for managing and leading your own team helping to coach, motivate and engage them to create a great team culture with a strong work ethic. This role is being offered as a 12-month fixed term contract, working on a rotating shift pattern of the following, 8am – 4:30pm or 9 – 6:00pm.
Pay, benefits and more: We’re looking to offer a salary of up to £32,000.00 and 33-days annual leave, inclusive of bank holidays. Your benefits package includes, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
What you’ll do on a typical day:
- Collaborating closely with stakeholders across the organisation
- Ensuring timely Incident resolution and effective management of tickets raised
- Play a key role in understanding new technical solutions and facilitating smooth transitions for WMS project implementations
- Use your analytical and problem-solving skills to address intricate challenges and guide the investigation process
What you need to succeed at GXO:
- Previous experience working in a warehouse setting
- Basic knowledge of IT concepts
- Strong problems solving skills
- Familiarity with the DLx WMS and SQL is desired
We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.