Application Specialist (12 Month FTC)
Posted 2 days ago by Fieldfisher on Linkedin
Negotiable
Undetermined
Hybrid
Belfast, Northern Ireland, United Kingdom
Summary: The Application Specialist will play a crucial role in the Document Management Team, focusing on the implementation and enhancement of the Document Management System (DMS) as the firm transitions to cloud technologies. This position involves collaboration with IT and non-IT colleagues to ensure seamless integration and optimal performance of the DMS. The role requires strong technical skills and a commitment to improving system functionality and user training. The successful candidate will contribute to the overall efficiency and effectiveness of the firm's operations through innovative solutions and support.
Key Responsibilities:
- Contribute to implementation of system updates, upgrades and improvements
- Monitor system performance and bottlenecks
- Ensure systems are aligned to best practice and functioning within optimum levels
- Leading or playing a support role on projects
- Suggest and implement improvements within the DMS ecosystem
- Support and maintain iManage IMCC integrations
- SQL scripting for reports
- Confidence in liaising with external vendors, internal technical teams and end-users where required
- Ensure DMS training and upskilling of all IT Service Desk staff
Key Skills:
- In-depth knowledge of the Work 10 client
- Strong troubleshooting experience
- Knowledge of Microsoft 365, Teams and Sharepoint
- Experience of Active Directory and Azure cloud services
- Confident with Incident and Problem Management
- Outstanding customer service skills
- Experience with data migration tools
- Ability to work within ITIL framework
- Some working knowledge of iManage Work Server, Communications Server, Preview Server and RAVN
- A working knowledge of API's and their use within a DMS a benefit
- iManage Certified Systems Engineer qualification preferred
- Experience with an Information barrier solution, preferably Intapp Walls
- Experience with Litera tools, with specific regard to Litera CAM
Salary (Rate): undetermined
City: Belfast
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT